7
ASSISTANCE OR SERVICE
If you need service:
Please refer to the warranty page in this manual.
If you need replacement parts:
If you need to order replacement parts, we recommend that you
use only factory specified parts. These factory specified parts
will fit right and work right because they are made with the same
precision used to build every new Jenn-Air
®
appliance.
To locate factory specified parts in your area, call us or your
nearest Jenn-Air designated service center.
In the U.S.A.
Call the Jenn-Air Customer eXperience Center toll-free:
1-800-JENNAIR (1-800-536-6247)
or visit our website at
www.jennair.com
.
Our consultants provide assistance with:
■
Scheduling of service. Jenn-Air
®
appliances designated
service technicians are trained to fulfill the product warranty
and provide after-warranty service anywhere in the United
States.
■
Features and specifications on our full line of appliances.
■
Referrals to local Jenn-Air
®
appliance dealers.
■
Installation information.
■
Use and maintenance procedures.
■
Accessory and repair parts sales.
■
Specialized customer assistance (Spanish speaking, hearing
impaired, limited vision, etc.).
For further assistance:
If you need further assistance, you can write to Jenn-Air with any
questions or concerns at:
Jenn-Air Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.
In Canada
Call the Jenn-Air Canada Customer eXperience Centre toll-free:
1-800-JENNAIR (1-800-536-6247)
or visit our website at
www.jennair.ca
.
Our consultants provide assistance with:
■
Scheduling of service. Jenn-Air
®
appliances designated
service technicians are trained to fulfill the product warranty
and provide after-warranty service anywhere in Canada.
■
Features and specifications on our full line of appliances.
■
Referrals to local Jenn-Air
®
appliance dealers.
■
Use and maintenance procedures.
■
Accessory and repair parts sales.
For further assistance:
If you need further assistance, you can write to Jenn-Air Canada
with any questions or concerns at:
Customer eXperience Centre
Jenn-Air Canada
200 - 6750 Century Ave.
Mississauga, Ontario L5N 0B7
Please include a daytime phone number in your correspondence.
Accessories
Affresh
®
Cooktop Cleaner
Order Part Number W10355051
Cooktop Cleaning Pads
Order Part Number W10391473
Recirculation Kit
(For recirculation installation only)
Order Part Number W10807915
Charcoal Filters
(
F
or recirculation installation only)
Order Part Number W10807916
Y-Transition Ducting Kit
(For vent-ducted installations only)
Order Part Number W11180669