Jeep GRAND CHEROKEE 4xe 2023, Руководство пользователя, Страница: 324 / 440

322 IN CASE OF EMERGENCY
Only a public safety operator can remotely end the
SOS-Emergency Call and, if necessary, call the
vehicle back through the Emergency Call system.
Once the call has ended, you can still call the
emergency service operator to indicate additional
information by pushing the button again.
To Use SOS-Emergency Call
Push and hold the SOS-Emergency Call button for
a few seconds. The LED, located within the SOS
button, will blink once and then stay on indicating
a call has been placed.
NOTE:
If the SOS-Emergency Call button is accidentally
pushed, there is a 10 second delay before the call
is placed. The system will issue a verbal alert that
a call is about to be made. To cancel the call
connection, push the SOS-Emergency Call button
again.
Once a connection between the vehicle and an
emergency service operator is made, the
SOS-Emergency Call system will transmit the
following important vehicle information to the
operator:

Indication that the occupant placed an
SOS-Emergency Call.

The Vehicle Identification Number (VIN).

The last known GPS coordinates of the vehicle.
You will then be able to speak with the emergency
service operator to determine if additional help is
needed.
The SOS-Emergency Call has priority over other
audio sources, which will be muted. If you have a
phone connected via Bluetooth®, it is
disconnected and reconnected at the end of the
SOS-Emergency Call. Voice prompts will guide you
during the SOS-Emergency Call. If a connection is
made between an emergency service operator and
your vehicle, emergency service operators may
record conversations and sounds within your
vehicle once a connection is made, and by using
the service you consent to having this information
shared.
SOS-Emergency Call System Limitations
When the ignition switches to the RUN position, the
Emergency Call system runs a routine check.
During this check, a red indicator will illuminate for
about three seconds. This signal must not be
confused with a fault warning. In the event of a
malfunction, the red indicator would remain on.
If the SOS-Emergency Call system detects a
malfunction, any of the following may occur at the
time the malfunction is detected:

The LED within the SOS button will continuously
illuminate red.

The Emergency Call system is powered by its
own non-rechargeable battery to ensure opera-
tion, even when the vehicle battery is
discharged or disconnected. When system
battery is discharged, the instrument cluster
display will show a special message, different
than other messages referring to other types of
faults. In this case, the system works only if
powered by the vehicle’s battery.

The instrument cluster will display a message
alerting you to contact the Service Network
along with a failure warning light.
Even if the SOS-Emergency Call system is fully
functional, external or uncontrolled factors may
prevent or stop SOS-Emergency Call operation.
These include, but are not limited to, the following
factors:

The ignition is in OFF position.

The vehicle’s electrical systems are not intact.

The SOS-Emergency Call system software
and/or hardware is damaged during a vehicle
collision.

There are network problems that could limit or
impair service operation (e.g., error by operator,
busy network, bad weather, etc.).
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