15
RETAIL LINKS SOLID FUEL HEATER WARRANTY
10 YEARS (conditional
)
Standard Warranty
This heater is warranted for ten years*, with the exception of the following: - door seal, glass,
glass seal, firebricks, secondary air systems, and removable baffle which will have a twelve
month warranty (parts only), provided it has been installed by a Home Heating Association
registered installer, or an installer recognised by Retail Links.
Conditions
The heater must be installed in accordance with the manufacturers’ instructions and all relevant
standards, regulations and by-laws. The company is not liable for any consequential damage by a
failure or defect covered by this warranty. All claims against this warranty must be directed first
to the retailer of the store. Any repairs undertaken without the written authority of Retail Links
will invalidate this warranty.
If a Water Booster is fitted (Rural models only), it must be a
Retail Links
Water Booster in order
to be warranted.
The warranty is only valid to the initial purchaser of the product.
Exclusions
This warranty does not cover damage caused by:
♦
Mishandling, misuse, abuse, alteration.
♦
Normal wear and tear.
♦
Work done by others such as installers, plumbers or chimney sweeps.
♦
The burning of coal, particle board or the like, salt laden driftwood or any chemically treated
wood or fuel of any kind.
♦
Other products such as flues or replacement.
The warranty does not cover delivery of the defective part to the dealer or its reinstallation
following repair or replacement.
The manufacturer is not responsible for site conditions such as draughts, cleaning and servicing.
Procedure
If a defect occurs, contact your dealer and the part will be repaired or replaced at our option.
Transferability
This warranty is transferable in the following circumstance:
Removal of your heater to a new site as long as you use a registered installer.
It is recommended you have your dealer inspect your heater annually during the warranty period.
This warranty is in addition to your rights under the Sale of Goods Act and the Fair Trading Act.
RETAIL LINKS
reserves the right to change specifications or design of its product without prior
notice.
1-05-06