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10
W
arranty
& S
ervice
P
arts & Accessories
Contact your independent Jayco dealer for assistance in obtaining replacement parts or
accessories. Jayco does not sell parts retail direct or to non-authorized dealers. If the original
part is no longer available, Jayco makes every effort to provide an appropriate substitute.
TOWABLE LIMITED WARRANTY
WHAT AND WHO IS COVERED
The Jayco warranty covers this recreational vehicle (“RV”), when used only for
its intended purpose of recreational travel and camping, for two (2) years. It covers RV’s
that are sold in, and remain in, the United States, U.S. Territories and Canada, only. The
warranty period begins on the date that the RV is delivered to the first retail purchaser by
an independent, authorized dealer of Jayco, or, if the dealer places the vehicle in service
prior to retail sale, on the date the RV is first placed in such service. In the event that a
substantial defect in material or workmanship, attributable to Jayco, is found to exist during
the warranty period, it will be repaired or replaced, at Jayco’s option, without charge to the
RV owner, in accordance with the terms, conditions and limitations of this limited warranty.
O
btaining Service at Jayco
Should your RV be in need of service, and your dealer recommend that the repairs be made
at the Jayco Factory Service Center, your RV may be returned to us with the following
guidelines*:
You or your dealer must make a confirmed appointment a minimum of
60 days
prior to
dropping off your RV at the Jayco Factory Service Center.
The holding tanks must be emptied and rinsed. We have a dumping station available
for customer use.
The propane system and all electrical systems must be shut down and turned off. We are
not responsible for discharged batteries or propane tanks.
During the appropriate season, please ensure your RV is winterized.
Unless prior approval has been obtained from the Jayco Factory Service Center, all
personal items must be removed from the area where you are requesting service repair
and the refrigerator emptied. We are not responsible for loss of food items.
All transportation costs are the responsibility of the owner. You may need to arrange for
alternative accommodations for some types of repairs. Please be prepared accordingly
*Jayco Customer Service occasionally utilizes local independent repair facilities. Your
RV may be referred to or repaired by one of these local repair facilities.
Failure to contact Jayco Customer Service, unauthorized or improper warranty repairs, or
failure to return requested original parts may result in loss of reimbursements and/or loss
of warranty.
O
btaining Service For Separately Warranted Items
Your selling dealer is responsible for servicing your RV before delivery, and has an interest
in your continued satisfaction. We recommend your dealer perform all inspection, warranty
and maintenance services. Some dealers may be authorized service centers for those OEMs
whose products are warranted separately and excluded from the Limited Warranty.
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