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6
W
arranty
& S
ervice
U
pdate Your Contact Information
Please notify Jayco Customer Service as soon as possible of a change of address by writing
or calling us. For notification of a change of ownership, please fill out the appropriate form
located in this manual and mail it to Jayco Customer Service along with documentation
showing proof of ownership. Please include your current vehicle mileage (motorized only).
D
ealer Responsibility
At the time of sale of the new RV, your Jayco dealer is expected to:
Deliver your RV in the best condition possible. Your RV must pass the
dealer’s pre-delivery inspection (PDI), including all systems tests.
Provide orientation of the RV, its systems, components and operation.
Request that you read all warranty information and explain any provision not clearly
understood.
Ensure you receive the Warranty Packet. Your dealer can assist you in completing the
OEM warranty cards or registrations, and locate any required component model or
serial numbers.
Complete and return the “Warranty Registration and Customer Delivery Form” to
Jayco within 10 days of delivery to activate the applicable warranty coverage.
The
Limited Warranty
is activated only after Jayco receives a signed and dated “Warranty
Registration and Customer Delivery Form” from your dealer.
S
uggestions For Obtaining Service
To help ensure your dealer provides the level of service you expect, here are some suggestions
we would like to make:
Contact your dealer at once…
Do not wait until you are ready to use your RV. Your dealer
may not be able to service it immediately and/or the repair may require parts be ordered. The
dealer’s service department is busiest on Mondays, Fridays and before the holidays.
Prepare for the appointment…
If you are having warranty work performed, be sure to
have the right papers with you. Take your warranty folder and have your vehicle information
available. All work to be performed may not be covered by the warranty. Discuss additional
charges with the service personnel.
C
ustomer Responsibility
It is important you read and understand all instructions and precautions before operating the
recreation vehicle. Even if you are an experienced RV’er we encourage you to thoroughly
read this Owner’s Manual, as well as the information contained in your Warranty Packet.
As technology advances, new improvements enter the RV industry every day, and each RV
manufacturer has its own unique manufacturing process.
Familiarize yourself with the applicable warranties. There are components that are excluded
or warranted separately by their individual manufacturer’s limited warranty (refer to the
Warranty Packet).
As the owner of the RV, you are responsible for regular and proper maintenance performed
in accordance with this manual and the OEM manuals. Regular and proper maintenance will
help prevent conditions arising from neglect that are not covered by warranty. It is your
responsibility and obligation to return your RV to your dealer for warranty service repair.
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