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Configure the Base and Rover radio receivers ac-
cording to the procedures listed in the applicable sec-
tion.
The distance between the Base and Rover is too far.
Close the distance between the Base and Rover.
Use repeaters to increase radio coverage.
There may be a source of radio interference that
disrupts radio communications.
Change the RF channel (if possible).
Use a spectrum analyzer to detect the radio char-
acteristics of the interfering signal and change your
system’s configuration accordingly.
Remove the source of jamming signal or relocate
your radio antennas (if possible).
The receiver does not start data logging
The memory option is disabled or expired.
Check that the memory option is enabled. For de-
tails, see “Checking an OAF” .
The receiver’s memory has no free space.
Download and/or delete data files to free up space
for new files. Use the AFRM feature.
Technical Support
If the troubleshooting hints and tips in this
Operator’s Manual fail to remedy the problem, con-
tact JAVAD GNSS Support.
Before contacting JAVAD GNSS Customer support
about any problems with the receiver, see “Check
This First!” for some solutions that may fix the issue.
To contact JAVAD GNSS Customer Support use the
QUESTIONS button available on the www.javad.com.
For quick and effective support, provide a detailed
description of the problem.
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