Page 11
= Peak value
= Minimum value
= Supply
Fault
Phase shift ind/cap.
Programmed data get
lost.
Real power too small /
too high.
Real power generation /
consumption
ex-
changed.
One output does not
react.
The device does not
operate in spite of the
above.
Reason
Current path is assigned to the
wrong voltage path.
The device was under electro-
magnetical disturbance, which
was higher than those mentioned
in the technical data.
Current transformer ratio is pro-
grammed incorrectly.
Current path is assigned to the
wrong voltage path.
At least one current transformer
connection is exchanged.
Current path is assigned to the
wrong voltage path.
The device was programmed
incorrectly.
The device was connected in-
correctly.
Device defective.
Removal
Check and correct connection.
Improve external protection measures such as
protection, f iltering, earthing and local
separation.
Read current transformer ratio and program
accordingly.
Check and correct connection.
Check and correct connection.
Check and correct connection.
Check and correct programming.
Check and correct connection.
Please send the device back to the
manufacturer with a detailed description of the
error.
Service
If there are questions, which are not described in this manual, please contact us directly.
For a better conversation we need the following information:
- Device description (see type plate),
- Serial number (see type plate),
- Software Release,
- Measurement and supply voltage and
- Detailed error description.
You can reach us:Monday until Thursday between
07:00 and 15:00
and Friday between
07:00 and 12:00
Janitza electronics GmbH
Vor dem Polstück 1
D-35633 Lahnau
Support:
Tel.
(0 64 41) 9642-22
Fax (0 64 41) 9642-30
e-mail:
