24
Chapter 9
When Problems Arise
Most problems can be prevented by simple weekly and monthly maintenance
described in “Keeping Your Jägermeister Machine Clean.” The Jägermeister
Tap Machine
®
is very reliable, however every now and again something can go
wrong. Most problems are easily corrected without sending your tap to Tap
Machine Inc. for repairs. While the information provided here was accurate at
the time of the initial printing, an up-to-date, comprehensive troubleshooting
guide and instructions can be found at www.tapmachine.com.
If you suspect your Tap Machine
®
is not operating properly, check the
following complaints and suggested resolutions as it applies to your problem.
For additional information go to www.tapmachine.com.
Frequent Questions
Note: These are only the most commonly asked questions and by no means
every conceivable question. If there are ever any questions that you have
please contact the Tap Machine service line at 1-800-713-8881.
Why do my bottle stoppers break?
Many times your Tap Machine
®
will be placed so the position of the bottles
on the machine is higher than where the person trying to take them out is
standing. This causes the person to angle the bottle and for the bottle stopper
to break. The solution to this problem is simple. When replacing the bottle lift
straight up so as not to cause undue stress on the bottle stopper.
Why is my Tap Machine
®
is not dispensing product?
Check the digital indicator on the upper right corner of the machine. If the “L”
is visible, the machine contains no Jägermeister. Refill the machine.
Why is my Tap Machine
®
leaking from the well?
The reason for this is that one or more of the bottle stoppers are damaged.
You should take the bottles off of your Tap Machine® and order new bottle
stoppers. Note: since the bottle stopper may not appear broken it is best to
dispose of all the bottle stoppers.
Why is my Tap Machine
®
not cooling?
Is the power switch in the “On” position? If it is, check the digital indicator on
the upper right corner of the machine. If the “L” is visible, the machine will not
be cool. Refill the machine with Jägermeister until the display change to “F”
and the cooling system will be operate.
How do I order parts for my Tap Machine?
All you have to do is call the Tap Machine service line at 1-800-713-8881
or log on to our website at www.tapmachine.com and click on the
“Replacement Parts” icon.
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