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6.3  GENERAL TROUBLESHOOTING

The following list provides some helpful hints for troubleshooting common challenges when using the cleaner.  
 

User Issue

Possible Cause

Suggested Solution

The cleaner does not stay 

on the pool surface or is 

floating excessively.

There is air trapped inside the 

cleaner housing.

Remove cleaner from pool and re-submerge 

(see 

Install and Submerge the Cleaner

).

The filter canister is full or dirty.

Dispose of debris and thoroughly clean the filter 

canister with mild soap and a soft brush. Then, 

re-submerge the cleaner (see 

Clean the Filter 

Canister

). 

The cleaner is not climbing 

walls.

The filter canister is full or dirty.

Dispose of debris and thoroughly clean the filter 

canister with mild soap and a soft brush. Then, 

re-submerge the cleaner (see 

Clean the Filter 

Canister

).

Confirm appropriate pool chemistry

Speak with your pool service professional.  

Do not leave cleaner in the pool during any 

chemical treatments.

The cleaner is not moving

Not connected to electricity.

The outlet the control box is connected to, is 

not supplying electrical power. Check that the 

outlet to which the control box is connected is 

receiving electricity.

Cycle not started.

Press the Start button to initiate a cleaning 

cycle. 

Reset needed

Disconnect the unit power and reconnect after 

20 seconds. If the problem is not resolved, 

contact your local retailer to request a 

diagnostic review or contact Technical Support 

at 1-800-822-7933.

Cable is tangling in the pool. Cable is not spread evenly in the 

water

Verify the floating cable enters the water near 

the middle of the pool length. Spread all of the 

floating cable carefully in the pool, ensuring 

there are no kinks or coils. Ensure the cable is 

not too tightly wrapped or coiled when storing. 

If the problem persists, lay the cable straight in 

the sun to relax it and remove kinks. Follow the 

procedure in 

Cord Tangling

 to avoid and correct 

tangled cord.

The cleaner is not cleaning 

the pool effectively.

Filter canister is full or dirty.

Dispose of debris and thoroughly clean the filter 

canister with mild soap and a soft brush. Then, 

re-submerge the cleaner (see: 

Clean the Filter 

Canister

).

Brushes are worn.

Check the wear indicator(s). Contact your local 

dealer for spare parts.

Cable is excessively tangled.

Untangle the twisted cord and lay in sun to 

reduce memory. (See: 

Cord Tangling

).

14

ROBOTIC CLEANER

Содержание EN27 Series

Страница 1: ...ol equipment by the jurisdiction in which the product will be installed where such state or local requirements exist In the event no such state or local requirement exists the maintainer must be a pro...

Страница 2: ...pment into an outlet on circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help CAUTION Any changes or modifications not expres...

Страница 3: ...rmation 7 Install and Submerge the Cleaner 7 Control Box Buttons 8 Start Stop Cleaning and Select Cleaning Mode 8 Removal from Pool 8 Using the Lift System 8 Maintenance 9 Cord Tangling 9 Clean the Fi...

Страница 4: ...t least five 5 feet from the edge of the pool spa water In Canada the Canadian Electrical Code CEC requires a minimum distance of 3m 10 ft to be maintained between the pool edge and the control box Ne...

Страница 5: ...ner patterns can be seriously scratched or abraded simply by rubbing the surface with a pool brush Ink from the pattern can also rub off during the installation process or when it comes into contact w...

Страница 6: ...a ground fault circuit interrupter GFCI Contact a certified electrician if you cannot verify that the receptacle is protected by a GFCI Do not use an extension cord to connect the control box Do not...

Страница 7: ...er from the pool Start at the cleaner head and untangle any coils in the cable before storing the cleaner The robotic cleaner includes a safety feature that automatically stops the cleaner if a cleani...

Страница 8: ...rline 2 hours 30 minutes With the cleaner submerged in the water press to begin operation Press again to interrupt and cancel an in progress cleaning cycle 4 4 REMOVAL FROM POOL The Lift System is des...

Страница 9: ...can help to avoid cable challenges IMPORTANT Cleaner power cable may become tangled if correct procedure is not followed after each cleaning cycle NOTE Place all of the floating cable in the water to...

Страница 10: ...2 CLEAN THE FILTER CANISTER The filter canister should be cleaned after each cycle 1 Remove the cleaner from the water and let the remaining water drain 2 Unlatch the cleaner cover to access the canis...

Страница 11: ...e control box Figure 14 Untangle the power cable 5 4 REPLACING BRUSHES The cleaner is fitted with brushes with a wear indicator Figure 15 raised groove becomes partially flattened indicating excessive...

Страница 12: ...New Brush on Roller 4 Thread each tab into the slot provided and gently feed it through until the heel comes out at the other side of the slot Figure 19 4 Figure 19 Pull Tabs Through Each Slot 5 Use a...

Страница 13: ...h the cable connection area Rotate the track by a quarter of a turn in the same direction until it rotates smoothly If this does not resolve the problem contact your local retailer for a diagnostic re...

Страница 14: ...k that the outlet to which the control box is connected is receiving electricity Cycle not started Press the Start button to initiate a cleaning cycle Reset needed Disconnect the unit power and reconn...

Страница 15: ...NOTES 15 OWNER S MANUAL...

Страница 16: ...the property of their respective owners Jacuzzi may add to change or remove any part of these materials at any time without notice Reproduction in whole or inpart without written permission is prohibi...

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