55
Display message
Cause
Action
Err 17/18/19
Water system error
• Check the water supply line to the dispenser is blocked, open
the water tap completely.
• Tap on the “Active Failures List” in the programming home menu
and then tap on the “Reset Failures” icon.
Contact service if the error remains.
Err 30/31
Cooling error
• Check the ventilation and the ambient temperature of the
dispenser, and clean the condensate grid, if necessary.
• Tap on the “Active Failures List” in the programming home menu
and then tap on the “Reset Failures” icon.
Contact service if the error remains.
Err 60/61/63
Mixing bowl(s) not detected
• Check if both mixing bowls are correctly in place.
Contact service if the error remains.
Water leaks from the hot
water outlet or a product
outlet.
Scale particles block the respective
outlet valve, it cannot close completely.
• Perform the program "Flush",
see page 17
.
Contact service if the problem persists.
The dispenser does not
respond to tapping on the
touch screen.
A software jam has occured.
• Reset the dispenser:
Disconnect the power supply and connect again after 5 seconds.
Contact service if the problem persists.
