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Chapter 

6

The Jabra Device Firmware

 Updater 

Introduction to the Firmware Updater

 

Jabra PC Suite User’s Guide

  

21 

6.

 

The Jabra Device Firmware Updater 

Introduction to the Firmware Updater 

Firmware

 is a type of software that runs inside many types of electronic devices, 

managing their various internal processes. Occasionally, Jabra may release 
updates that can improve performance or add new functionality to your Jabra 
product. You can find these updates on the Jabra web site and may receive e-mail 
about firmware updates if you register your devices with Jabra (which we 
recommend). 

The Firmware Updater program provides a wizard that guides you through the 
steps required to update your Jabra device. It is a standalone application that can 
be deployed on its own if needed—though it is bundled with the Jabra PC Suite, 
it does not depend on the Device Service or other Jabra PC Suite components. 

Running the Firmware Updater 

To run the Jabra Firmware Updater: 

1.

 

Obtain the required firmware update and save it on your computer or on a 
network share visible from your computer. The firmware update is delivered 
either as a DFU file or as a ZIP file that contains a DFU file; the Jabra 
Firmware Updater accepts only DFU files so you may have to unzip the 
downloaded file. 

2.

 

Make sure that your Jabra device is turned on and connected to your PC.  

o

 

Make sure that all the Jabra elements of your solution are connected 
and receiving power. 

o

 

Make sure your Jabra devices are connected directly to your PC, not 
through a USB hub, which shares a single PC USB port with several 
USB devices. 

3.

 

Start the Jabra Firmware Updater by clicking on the Windows 

Start

 menu 

and select 

All Programs > Jabra > Jabra PC Suite > Jabra Device Firmware 

Updater

. The wizard launches. 

 

Содержание PC Suite

Страница 1: ...2008 Jabra A S Jabra PC Suite User s Guide...

Страница 2: ...ervice 16 Viewing the Known Devices List 17 Device Service Preferences 18 5 THE JABRA CONTROL CENTER 19 Running and Using the Jabra Control Center 19 Purpose of the Control Center 19 Running the Contr...

Страница 3: ...mputer and to configure the interaction between your headset and your softphone programs Jabra Device Firmware Updater This program enables you to update the firmware of your Jabra devices Firmware is...

Страница 4: ...oftphone solutions Skype version 3 2 or above Cisco IP Communicator version 2 0 1 1 or above Microsoft Office Communicator 2007 Other softphones All softphones will recognize your Jabra headset as a s...

Страница 5: ...ite is already installed on your PC then please close the Jabra Device Service if it is running 3 Insert the CD ROM that came with your Jabra product or download the Jabra PC Suite installer from www...

Страница 6: ...able you to see how much disk space will be used and to reset the page to its default settings Click on Next when you are done making settings here 8 The Startup Options page opens The setup program i...

Страница 7: ...Install page opens You are now finished setting your installation options Click on Install to install the software 10 A progress bar is shown to track your installation When installation is complete t...

Страница 8: ...osoft Office Communicator Accept incoming call End call Mute microphone Place call on hold Resume call on hold Redial Using Skype Skype is a well known and widely used softphone solution It is free to...

Страница 9: ...mentation Using Cisco IP Communicator Cisco IP Communicator makes the many features of Cisco s line of IP based desk phones available on your PC See System Requirements on page 4 for Cisco version req...

Страница 10: ...ra then you must run the Jabra setup program again to install the Cisco driver Look also for a read me file and or see also your Jabra headset reference manual for details about running the Jabra setu...

Страница 11: ...ow your softphone documentation describes the expected operating environment in its documentation There are two possible exceptions that may enable headset based control of your softphone If your soft...

Страница 12: ...turned off by default and start it manually only when you need it To run the Device Service Manually click on the Windows Start menu and select All Programs Jabra Jabra PC Suite Jabra Device Service T...

Страница 13: ...e context menu The following commands are available here Jabra Control Center Opens the Control Center which you can use to set various options on your Jabra device See The Jabra Control Center on pag...

Страница 14: ...one if you sometimes run more than one softphone program then use the settings here to choose which one will receive the commands issued from your headset such as when you press a button to initiate a...

Страница 15: ...he Target Softphone tab if it is not currently shown Figure 4 The Target Softphone tab of the Jabra Device Service settings window The Target Softphone tab shows a list of available softphone programs...

Страница 16: ...s running on your PC can communicate with your headset and interact with its advanced features and vice versa Use the Applications tab of the Jabra Device Service settings window to see a list of appl...

Страница 17: ...ted by the installed version of the Device Service You can also read the supported firmware versions and the current firmware version of attached devices Note The Device Service is only able to connec...

Страница 18: ...ion Area icon and click on the Preferences tab Figure 7 The Preferences tab of the Jabra Device Service settings window In the current version there is just one option here Pause media player when a c...

Страница 19: ...Jabra Control Center Unlike the Device Service or Skype Interface there is no reason to run the Control Center in the background Run it only when you need to view or make settings and then quit it wh...

Страница 20: ...the right column of the window The settings shown here will depend on the current device Depending on which type of Jabra device you are using the settings provided by the Control Center may be fairl...

Страница 21: ...though it is bundled with the Jabra PC Suite it does not depend on the Device Service or other Jabra PC Suite components Running the Firmware Updater To run the Jabra Firmware Updater 1 Obtain the req...

Страница 22: ...ial DFU driver is required If this is the first time you have placed your Jabra device in DFU mode on the current USB port Windows will need to install a DFU driver for it In this case you will see th...

Страница 23: ...e process will take about a minute or two If you are sure that such events are very unlikely during this time then click on OK to apply the update 8 Page 4 of the Jabra Firmware Updater opens The Firm...

Страница 24: ...puter or only occasionally use Skype then you might choose to keep one or both of these turned off by default and start them manually only when you need them To run the Skype Interface Manually simply...

Страница 25: ...Jabra Skype Interface window The Jabra Skype Interface window displays status information and enables you to set a few options It is divided into two areas menu bar top and information display bottom...

Страница 26: ...ended if you will continue to use Skype click on the close button in the upper right corner of the window Configuring Skype to Accept the Jabra Connection The first time you run the Jabra Skype Interf...

Страница 27: ...eady have tried to access Skype For each of them it shows whether the connection is allowed and what the current status of the connection is If Jabra is not listed then you have probably not yet run t...

Страница 28: ...ption or command named something like Open Audio Link and Close Audio Link The exact name and location of this control may vary between Jabra models See also The Jabra Control Center on page 19 for de...

Страница 29: ...ts then check your cabling and make sure your Jabra device is turned on See also your Windows documentation or online help for complete details about how to work with the Sounds and Audio Devices cont...

Страница 30: ...Center the settings area includes several tabs which are detailed in the subsequent sections In addition to these tabs several standard buttons are provided at the bottom of the window these are desc...

Страница 31: ...s which type of USB events to send to the PC when you initiate a call with the multi function on your headset Mark this box to send proprietary events understood by Jabra softphone interfaces Skype or...

Страница 32: ...want to switch to a different headset Enter pairing mode Click this button to put the dongle into Bluetooth pairing mode In this mode the dongle will start listening for a nearby headset that is also...

Страница 33: ...adset that supports wideband audio Wideband audio provides a wider frequency of sounds than standard telephone audio does making people easier to understand and making music sound better However this...

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