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Chapter 

4

The Jabra Device Service

 

Running and Using the Device Service

 

Jabra PC Suite User’s Guide

  

12 

4.

 

The Jabra Device Service 

Running and Using the Device Service 

Purpose of the Device Service 

The Jabra Device Service is a simple program that runs in the background, 
monitors your USB ports for Jabra devices and provides a link between your 
Jabra device and various types of PC applications. It enables the Jabra Control 
Center and Jabra softphone interfaces to interact with Jabra headsets.  

Running the Device Service 

When you install the Jabra PC Suite, you are presented with the option of running 
the Device Service and/or Skype Interface automatically each time you start 
Windows. If you selected one or both of these options, then the installer created 
shortcuts to these programs in your Windows Startup folder. In this case, you will 
never need to think about starting the Device Service—it will always be 
available. However, if you only occasionally use your headset with your 
computer, then you might choose to keep the Device Service turned off by default 
and start it manually only when you need it. 

 

To run the Device Service Manually, click on the Windows 

Start

 menu and 

select 

All Programs > Jabra > Jabra PC Suite > Jabra Device Service

.  

 

To run the Device Service automatically on startup, or to stop doing so, add or 
remove a shortcut for it in your Windows 

Startup

 folder. One way to get to this 

folder is to right-click on the 

Start

 menu and choose 

Open All Users

 from the 

context menu. This opens a standard Windows Explorer window. Navigate 
from there down to 

Programs\Startup

 sub-folder (the full path is 

something like: 

C:\Documents and Settings\All Users\Start 

Menu\Programs\Startup

). Add or remove shortcuts here as needed. See 

also a Windows reference for more information about how to work with 
shortcuts and the Startup folder. 

 

To quit the Device Service, use the context menu of the Jabra icon in the 
Windows Notification Area or the menu command of the Device Service 
settings window (see below). 

The Jabra Icon in the Notification Area 

While the Device Service is running, you will be able to see a Jabra icon in the 
Windows Notification Area (close to the clock in the bottom-right corner of your 
screen); right click here to set preferences and access links to other Jabra 
programs. 

Содержание PC Suite

Страница 1: ...2008 Jabra A S Jabra PC Suite User s Guide...

Страница 2: ...ervice 16 Viewing the Known Devices List 17 Device Service Preferences 18 5 THE JABRA CONTROL CENTER 19 Running and Using the Jabra Control Center 19 Purpose of the Control Center 19 Running the Contr...

Страница 3: ...mputer and to configure the interaction between your headset and your softphone programs Jabra Device Firmware Updater This program enables you to update the firmware of your Jabra devices Firmware is...

Страница 4: ...oftphone solutions Skype version 3 2 or above Cisco IP Communicator version 2 0 1 1 or above Microsoft Office Communicator 2007 Other softphones All softphones will recognize your Jabra headset as a s...

Страница 5: ...ite is already installed on your PC then please close the Jabra Device Service if it is running 3 Insert the CD ROM that came with your Jabra product or download the Jabra PC Suite installer from www...

Страница 6: ...able you to see how much disk space will be used and to reset the page to its default settings Click on Next when you are done making settings here 8 The Startup Options page opens The setup program i...

Страница 7: ...Install page opens You are now finished setting your installation options Click on Install to install the software 10 A progress bar is shown to track your installation When installation is complete t...

Страница 8: ...osoft Office Communicator Accept incoming call End call Mute microphone Place call on hold Resume call on hold Redial Using Skype Skype is a well known and widely used softphone solution It is free to...

Страница 9: ...mentation Using Cisco IP Communicator Cisco IP Communicator makes the many features of Cisco s line of IP based desk phones available on your PC See System Requirements on page 4 for Cisco version req...

Страница 10: ...ra then you must run the Jabra setup program again to install the Cisco driver Look also for a read me file and or see also your Jabra headset reference manual for details about running the Jabra setu...

Страница 11: ...ow your softphone documentation describes the expected operating environment in its documentation There are two possible exceptions that may enable headset based control of your softphone If your soft...

Страница 12: ...turned off by default and start it manually only when you need it To run the Device Service Manually click on the Windows Start menu and select All Programs Jabra Jabra PC Suite Jabra Device Service T...

Страница 13: ...e context menu The following commands are available here Jabra Control Center Opens the Control Center which you can use to set various options on your Jabra device See The Jabra Control Center on pag...

Страница 14: ...one if you sometimes run more than one softphone program then use the settings here to choose which one will receive the commands issued from your headset such as when you press a button to initiate a...

Страница 15: ...he Target Softphone tab if it is not currently shown Figure 4 The Target Softphone tab of the Jabra Device Service settings window The Target Softphone tab shows a list of available softphone programs...

Страница 16: ...s running on your PC can communicate with your headset and interact with its advanced features and vice versa Use the Applications tab of the Jabra Device Service settings window to see a list of appl...

Страница 17: ...ted by the installed version of the Device Service You can also read the supported firmware versions and the current firmware version of attached devices Note The Device Service is only able to connec...

Страница 18: ...ion Area icon and click on the Preferences tab Figure 7 The Preferences tab of the Jabra Device Service settings window In the current version there is just one option here Pause media player when a c...

Страница 19: ...Jabra Control Center Unlike the Device Service or Skype Interface there is no reason to run the Control Center in the background Run it only when you need to view or make settings and then quit it wh...

Страница 20: ...the right column of the window The settings shown here will depend on the current device Depending on which type of Jabra device you are using the settings provided by the Control Center may be fairl...

Страница 21: ...though it is bundled with the Jabra PC Suite it does not depend on the Device Service or other Jabra PC Suite components Running the Firmware Updater To run the Jabra Firmware Updater 1 Obtain the req...

Страница 22: ...ial DFU driver is required If this is the first time you have placed your Jabra device in DFU mode on the current USB port Windows will need to install a DFU driver for it In this case you will see th...

Страница 23: ...e process will take about a minute or two If you are sure that such events are very unlikely during this time then click on OK to apply the update 8 Page 4 of the Jabra Firmware Updater opens The Firm...

Страница 24: ...puter or only occasionally use Skype then you might choose to keep one or both of these turned off by default and start them manually only when you need them To run the Skype Interface Manually simply...

Страница 25: ...Jabra Skype Interface window The Jabra Skype Interface window displays status information and enables you to set a few options It is divided into two areas menu bar top and information display bottom...

Страница 26: ...ended if you will continue to use Skype click on the close button in the upper right corner of the window Configuring Skype to Accept the Jabra Connection The first time you run the Jabra Skype Interf...

Страница 27: ...eady have tried to access Skype For each of them it shows whether the connection is allowed and what the current status of the connection is If Jabra is not listed then you have probably not yet run t...

Страница 28: ...ption or command named something like Open Audio Link and Close Audio Link The exact name and location of this control may vary between Jabra models See also The Jabra Control Center on page 19 for de...

Страница 29: ...ts then check your cabling and make sure your Jabra device is turned on See also your Windows documentation or online help for complete details about how to work with the Sounds and Audio Devices cont...

Страница 30: ...Center the settings area includes several tabs which are detailed in the subsequent sections In addition to these tabs several standard buttons are provided at the bottom of the window these are desc...

Страница 31: ...s which type of USB events to send to the PC when you initiate a call with the multi function on your headset Mark this box to send proprietary events understood by Jabra softphone interfaces Skype or...

Страница 32: ...want to switch to a different headset Enter pairing mode Click this button to put the dongle into Bluetooth pairing mode In this mode the dongle will start listening for a nearby headset that is also...

Страница 33: ...adset that supports wideband audio Wideband audio provides a wider frequency of sounds than standard telephone audio does making people easier to understand and making music sound better However this...

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