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RL; Reviewed: 
SPOC 12/30/2004 

Solution & Interoperability Test Lab Application Notes 

©2004 Avaya Inc. All Rights Reserved. 

9 of 10 

GNNetcom8120.doc 

 

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Place calls to and from Avaya IP Softphone.  Verify good voice quality and consistency 
of the GN 8120 function buttons and LEDs with Avaya IP Softphone functions and 
states.   

 

7. Support 

For technical support on GN Netcom products, consult the support pages at 

http://www.gnnetcom.com/US/EN/MainMenu/Support/Support.htm

 or contact GN 

Netcom support at: 
 

• 

Help desk: 1-800-826-4656 ext. 2894 (between 8:00 AM – 8:00 PM EST) 

• 

E-mail: 

http://www.gnnetcom.com/US/EN/Misc/QuickHelp.htm

 

 

8. Conclusion 

These Application Notes describe a compliance-tested solution comprised of Avaya IP 
Softphone and the GN Netcom GN 8120 USB headset adapter.  The compliance testing verified 
that the physical buttons and LEDs on the GN 8120 are consistent with the associated call 
functions and states on the Avaya IP Softphone.   
 

9.  Additional References  

[1] GN 8120 USB User Guide 
 
Product documentation for Avaya products may be found at 

http://support.avaya.com

 
Product documentation for GN Netcom products may be found at 

http://www.gnnetcom.com/US/EN/MainMenu/Products/View+All+Products.htm

Содержание GN 8120 USB

Страница 1: ...o enhance audio quality Any QD equipped Quick Disconnect GN Netcom headset may be used with the GN 8120 The compliance testing verified that the physical buttons and LEDs on the GN 8120 are consistent...

Страница 2: ...or adjusting the audio volume heard on the headset The mapping between the three function buttons LEDs and Avaya IP Softphone is generally as follows Green button on hook off hook answer hangup call G...

Страница 3: ...on provided Equipment Software Firmware Avaya S8300 Media Server 2 1 R012x 01 0 411 7 Avaya G350 Media Gateway 22 15 0 Media Gateway Processor Avaya IP Softphone 5 1 Service Pack 1 Avaya 4602SW IP Tel...

Страница 4: ...12345 TN 1 Port IP Coverage Path 1 COR 1 Name STA 53000 Coverage Path 2 COS 1 Hunt to Station STATION OPTIONS Loss Group 19 Personalized Ringing Pattern 1 Message Lamp Ext 53000 Speakerphone 2 way Mu...

Страница 5: ...ll Rights Reserved 5 of 10 GNNetcom8120 doc Step Description 5 Select USB Audio Device or alternatively GN 8120 USB depending on the operating system for Select a primary playback device and Select a...

Страница 6: ...y Test Lab Application Notes 2004 Avaya Inc All Rights Reserved 6 of 10 GNNetcom8120 doc Step Description 7 Click on Test and verify that audio can be heard on the headset Click on Next 8 Set the micr...

Страница 7: ...nager with a valid extension and password 4 Install the GN Netcom GN 8120 USB Driver Install the GN 8120 USB driver per the instructions provided in 1 and the GN 8120 documentation 5 Interoperability...

Страница 8: ...here was no active call when there was an active call and when Windows was locked The following minor observations were made during the testing 1 If Avaya IP Softphone is logged off and logged back in...

Страница 9: ...lp desk 1 800 826 4656 ext 2894 between 8 00 AM 8 00 PM EST E mail http www gnnetcom com US EN Misc QuickHelp htm 8 Conclusion These Application Notes describe a compliance tested solution comprised o...

Страница 10: ...information provided in these Application Notes is subject to change without notice The configurations technical data and recommendations provided in these Application Notes are believed to be accurat...

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