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11. Troubleshooting Common Issues
Q: My USB 3.0 to HDMI Dual Display Adapter is not working. What should I do?
A: First, please check the following items:
1. Ensure that your device's USB port has a current output of 900mA or more. If not, try a
different port.
2. Check if the correct drivers have been installed on your device.
3. Make sure that your HDMI cable and adapter are securely connected to your device.
4. Verify that your video source is compatible with the adapter.
5. Restart your device and see if this resolves the issue.
Q: My second display flickers when I use the adapter. What could be causing this?
A: This may be caused by one or more of the following:
1. Make sure the HDMI cable and adapter are securely connected.
2. Try using a different HDMI cable to see if this resolves the issue.
3. Check that your device is providing sufficient power to the adapter (900mA or more).
4. Verify that your video source is compatible with the adapter.
5. Try using a different USB 3.0 port or restarting your device.
Q: The adapter is not displaying video on my second monitor. How can I fix this?
A: Please check the following items:
1. Ensure that your HDMI cable and adapter are securely connected.
2. Verify that your video source is compatible with the adapter.
3. Check the driver version for the adapter, and make sure it is up-to-date.
4. Make sure your device is providing sufficient power to the adapter (900mA or more).
