21
6.2 TROUBLESHOOT
Problem
Cause
Action
Headset will not start up
(Wireless versions only)
Battery level too low
Charge battery
Headset will not start up
(Wired versions only)
Radio battery low
Appliance Power Missing
Cable defect
Charge Battery
Look up appliance Manual
Send for repair
Headset will not Pair
(Wireless versions only)
Pairing failure
Perform a Master Reset
”
Device Connected
”
fails
(Wireless versions only)
Initialization failure
Turn OFF and Turn ON the headset
TX audio is too low
Microphone is twisted
Windmuff soaked
Turn microphone into right position
Replace windmuff
Excessive noise on TX audio
Windmuff too small
Windmuff damaged
Mount bigger Windmuff
Replace Windmuff
Hear Through is too low or too
high
Wrong settings
Adjust volume
Distortion on Hear Through
Windmuff is missing
Volume level too high
Insert new windmuff
Adjust Hear Through Volume
Consult the FAQ on our website.
If your headset is still not working properly, please contact your local dealer.