Chapter 4 – Database Programming Items
121
Voice Mail Monitor (Answering Machine Emulation)
When a station is set for call forward to voice mail, notification is sent to the station when a call is
forwarded to voice mail. The station user may then choose to monitor the voice mail message as it is
being recorded. During voice mail message recording, the station user may initiate a conversation
with the calling party by pressing a [VMMNT] key. The system may be programmed for either
Automatic Monitor or User Initiated Monitor in Class 04.70 <NUM38>. The station user may turn
this feature on or off and set the mode from the KT.
In order to use this feature at a system extension, the extension must be enabled Class 10.72
<EXTLxxx-07> and assigned a [VMMNT] key in Class 14.01/15.01 (key data=175).
When a call is forwarded to voice mail, the forwarding station, if idle, will hear monitor start tone for
200 milliseconds. The Answering Machine Emulation feature will not operate if the called extension
is off-hook or on another call. Depending on the programming in Class 04.70<NUM38>, monitoring
will begin automatically, or only if the station user presses the [VMMNT] key. Once monitoring is
initiated, the [VMMNT] key red LED will begin to flash. When monitoring starts, the [VMMNT]
key LED indication will change from blinking red to solid green. While in the monitor state, the user
has three options:
Continue monitoring until the caller hangs up and the disconnect packet is received (Class
04.77 <NUM21>).
Go on-hook to end the monitor.
Press the [VMMNT] hunt key to initiate a conversation with the calling party.
If the user chooses to terminate the voice mail monitoring without initiating a conversation, the
[VMMNT] key will revert back to a blinking red LED. If the user chooses to initiate a conversation
with the caller, the [VMMNT] key will revert to inactive and the voice mail message will be deleted.
Programming
Note:
Packet 23 (Class 04.77<23>) Voice Mail Stop Recording/ Delete Message, d1 must be set to
2222 for Voice Mail Monitor (Answering Machine Emulation) to function.
Class
Item
Num
Description
Input
Default
04
70
38
Program the system for either Automatic, or User
Initiated Voice Mail Monitoring using the [VMMNT]
key.
0 = Automatic Voice Mail
Monitor
1=User Initiated Voice Mail
Monitor
0
04
77
21
Disconnect Packet
04
77
23
Voice Mail Stop Recording/ Delete Message
Packet
d1= 2222
2
10
72
EXTLxxx-07
Enable/Disable each system extension to use the
Answering Machine Emulation feature
0=Disabled
1=Enabled
14/15
01
Key Pattern
[VMMNT] Key
175
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