Diagraph - an ITW Company PA/4600 & PA/6000 User Manual
Troubleshooting
Page 38
Tr
oubleshooting
5.3 Problem - Solution Matrix
GENERAL
Problem
Cause
Correction
Multiple
labels
are
fed
out
of
the
printer,
without
a
pause
between
labels,
each
label
has
printed
information
on
it.
Label
Present
is
installed,
but
the
web
alignment
does
not
allow
the
label
to
cover
the
sensor
Adjust
the
web
guides
in
the
printer
and
ensure
the
supply
roll
is
firmly
against
the
inner
unwind
disk
(see
).
Adjust
the
tamp
pad
in
and
out
to
properly
cover
the
sensor
when
a
label
is
fed
(see
Label
Present
is
installed,
but
the
sensor
is
mounted
where
the
auto
‐
retract
sensor
belongs.
Swap
cables
connecting
the
auto
‐
retract
and
label
present.
Label
Present
is
not
installed,
but
the
option
is
enabled.
Disable
the
sensor
in
the
OTS
screen
of
Label
Present
(see
Label
Format
is
not
set
for
applicator
mode.
Check
format
to
ensure
that
the
format
is
set
up
for
an
applicator
system,
and
not
a
tabletop
printer.
A
printed
label
is
fed,
followed
by
one
or
more
blank
label(s)
Rewind
tension
is
too
high,
liner
is
not
permitted
to
backfeed
Check
the
motor
connections,
MCU
board,
and
verify
that
the
Printer
Model
selected
is
SATO
Lt.
(see
)
Printer
gap
or
I
‐
mark
sensor
requires
calibration
Calibrate
the
printer’s
sensor
according
to
the
printer’s
user
manual.
Supply
roll
is
signalling
label
low
too
soon
or
incorrectly
Label
Low
Sensor
is
not
present,
but
enabled
in
the
user
interface
Disable
the
Label
Low
Sensor
(see
page 26
)
Label
Low
Sensor
position
not
close
enough
to
unwind
hub
Remove
the
Label
Low
Sensor
by
disconnecting
the
cable,
unlocking
the
jam
nut
and
unscrewing
the
sensor.
Move
the
sensor
closer
to
the
unwind
hub.
Re
‐
install
the
jam
nut
and
re
‐
connect
the
cable.
Backfeed is not set to
AFTER
Set printer to backfeed
AFTER or change format
to specific backfeed After
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