25
Troubleshooting
PROBLEM
POSSIBLE CAUSE
CORRECTIVE ACTION
Vacuum will not start
The electrical power is
not connected properly
Ensure that the power
cord is plugged into a
dedicated grounded
electrical outlet, according
to specifications on
page 12.
Low voltage wire is not
connected properly
Verify the low voltage
wires, make sure they are
properly inserted into the
low voltage inlet, as per
instructions on page 13.
Faulty vacuum inlet
Start the vacuum unit
from other inlets in your
home, to identify the
defective inlet.
Unit circuit breaker is off
Press the reset button
to reset the unit circuit
breaker. If unit restarts
and automatically shuts
off shortly after, contact
an authorized service
center.
In-house circuit breaker
is off
Reset the circuit breaker
in your electrical panel.
Verify that your central
vacuum unit is connected
on a dedicated grounded
circuit (see page 12).
Defective on/off hose
Turn the hose 1/4 turn in
the vacuum inlet. If unit
starts, have the vacuum
hose checked by a
certified service center.
If none of these suggestions help start your vacuum unit,
contact your authorized service center.
Troubleshooting
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