
- 23
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TROUBLESHOOTING
POSSIBLE CAUSES OF SHUTDOWN
When the stove shuts down, the reason is displayed on the screen.
H1
No depression: problem connected with air circulation
H2
No expulsion
SF
(H3) No fire
AF
(H4) No start
H5
Black-out arrest
H6
Termoc broken: faulty or disconnected thermocouple
H7
Over temp: maximum smoke temperature exceeded
The warning is displayed until the ON/OFF key is pressed on the panel.
Do not restart the stove until the cause of shutdown has been removed.
To restart the stove in the event of an arrest let the shutdown procedure run its course (10 minutes marked by a beep) then press
the ON/OFF key.Never unplug the stove whilst it is shutting down after an arrest. It is important to report the warning displayed
on the panel to the
DEALER
. The following page contains some advice for each of the above cases.
Chimneys and smoke ducts connected to solid fuel burning equipment must be swept once a year (check whether specific
regulations
apply in your country). Lack of regular controls and cleaning increases the risk
of fire in the chimney. Should a fire occur proceed
as follows:do not put out with water,empty the pellet tank,consult specialised personnel before restarting the machine after the
incident.
ENGLISH
ENGLISH
PROBLEM
CAUSE
SOLUTIONS
display-control panel off
no mains voltage
make sure the power cord is connected
check the fuse (on the power socket)
remote control (optional) not working
excessive distance from stove
move nearer stove
remote control battery flat
check battery and replace if necessary
outlet air not hot
too much soot in heat exchanger
clean the heat exchanger from inside the firebox
no flame appears (remember that it only
appears 5 minutes after pressing the
On/Off key)
the screw feeder has not been filled
Fill screw feeder
(see ignition paragraph)
ignition failure
build up of unburnt material in
combustion chamber
clean combustion chamber
The ignition/off does not start at the
time required
Incorrect setting:
clock
programme enabling
programme enabling for the day
Check according to the instructions on
page 21
‘ERR 1 - ERR 2’ appears on the display
backup battery is drained,
inside the control board
replace the backup battery
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