P
AGE
19
T
ROUBLESHOOTING
BASIC TROUBLESHOOTING TIPS
BASIC TROUBLESHOOTING TIPS
PROBLEM DESCRIPTION
SUGGESTED SOLUTION
1. NO DISPLAY
(E-2 ERROR CODE
)
1.1
CHECK CABLE CONNECTIONS: MAKE SURE CONNECTIONS ARE SECURE
AND IN THE CORRECT ORIENTATION.
1.2
CHECK CABLE ASSEMBLIES FOR DAMAGE: PINCH POINTS & POSSIBLE
SHORTING OF WIRES.
1.3
CHECK FOR POSSIBLE COMPUTER DAMAGE: CRACKED DISPLAY WINDOW
(BLACK SCREEN).
*
If computer still fails to operate after checking these suggestions, contact us for
technical support.
2. POWER, BUT NO COMPUTER
READINGS
2.1
CHECK COMPUTER CONNECTION: MAKE SURE CONNECTORS ARE SECURE
AND IN THE CORRECT ORIENTATION.
2.2
CHECK FOR THE POSSIBILITY OF PINCHED WIRES, WHICH COULD SHORT
CABLE CONNECTION.
3. PRODUCT WILL NOT SIT LEVEL
3.1
USE LEVELERS ON THE BOTTOM OF THE STABILIZERS TO ADJUST
EQUIPMENT TO UNEVEN SURFACES.
4. PIVOT ARM / FOOT PEDAL
WOBBLE
4.1
CHECK TO MAKE SURE ALL CORRESPONDING PIVOT MOUNTING
HARDWARE HAS BEEN SECURELY TIGHTENED.
4.2
REVIEW ASSEMBLY STEPS AND MOUNTING HARDWARE
5. ROLLER NOISE OR TRACKING
PROBLEM
5.1
LUBRICATE THE TOP OF THE BASE RAILS WITH SILICON LUBRICANT.
6. ERRATIC HEART RATE
6.1
MAKE SURE PALMS OF HAND ARE CENTERED ON GRIP SENSORS.
6.2
CHECK CABLE CONNECTIONS FROM HANDLE BAR ASSEMBLY TO THE
COMPUTER.
NOTE:
ELLIPTICAL UNITS OPERATE WITH AN AGGRESSIVE USER
MOVEMENT. THIS SOMETIMES EFFECTS THE CONSISTENCY IN USER’S
HAND PLACEMENT ON THE GRIPS. IF HR READINGS ARE RAPIDLY
FLUCTUATING; SLOW DOWN TRAINING STRIDE AND CONCENTRATE ON
CONSISTENT HAND PLACEMENT ON THE GRIP SENSORS.
NOTE
: A USER'S PHYSICAL CONDITION CAN EFFECT THE ACCURACY OF A
READING, AS WELL AS, UNCONTROLLABLE INTERFERENCES.
Make sure to reference the assembly steps & parts information in this manual when performing any troubleshooting.
I
f you experience other technical problems that are not listed or have additional questions, please contact us : 1.877-788-9991
(E-1 ERROR CODE)
