IPC B02200769, Руководство пользователя

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When a call is in progress, additional users can barge in, creating a multiparty call. This can occur in the
following situations:
•
A user joins a point-to-point call.
•
New users join an established conference call.
•
Two users answer the same incoming call. When momentary privacy is enabled, one of the two users
will be able to barge after the configured interval (by default, 1 second).
If the call is on a line that has privacy enabled, new users cannot barge in. You cannot barge in to
intercom calls.
When you join a call in progress and the intrusion tone feature is enabled, the turret displays your name
on the button for the call and plays an intrusion tone.
If more users join the call, the status shows the most recent person to join.
When you barge into a call, everyone on the call who is using a handset sees a barge in indication (
!
).
The intrusion tone feature is enabled or disabled for each zone. If intrusion tones are enabled at the zone
level, a Unigy administrator can enable or disable the feature for individual end users. If the intrusion
tone feature is not enabled, the tone is not played and the barge information is not displayed. Intrusion
tones are generated for handset line calls, private line, and dial tone calls under the following conditions:
•
Handset call when only handsets are used on the bridge.
•
Handset and speaker calls when the handsets on the call globally mute pending speakers. An intrusion
tone is not played for speaker calls.
The intrusion tone frequency and cadence are defined in the country base. For most countries it is a
single short duration tone, however, for some countries, the tone is repeated periodically. A repeating
tone stops playing when all callers who barged in to the call leave the call.
8.10.6.1 Barge in to a call
You can join a call in progress (barge in) if privacy is not enabled on the call.
When a call is in progress, additional users can barge in, creating a multiparty call. You can join both
point-to-point and conference calls.
Note
If the call has privacy enabled, new users cannot barge in.
To barge in to a call, select an active line you want to join by pressing the line button on your turret.
The system attempts to seize the line:
•
If the line is in a call that does not have privacy turned on, barge in on the existing call is
successful; a multiparty call is established and you see a barge in icon (
!
) on the line button. The
other parties on the call see the barge in icon on the button associated with the call, all parties in
the call hear an intrusion tone if the tone is enabled on the system and in their user profiles.
•
If the line has privacy turned on, the call is rejected and your turret remains idle with no active
calls.
8.10.7 Call swap
Call swap enables you to move an established line call from the active handset to the idle handset during
a call.
8.10: Active call options 109
IPC Proprietary Unigy 4.3
IQ/MAX TOUCH Turret User Guide