How To Get Help in Japan
2. Serial number of your drive.
3. Make and model of drive.
4. Make and model of computer.
5. Operating system used (for example, Windows
®
98, Mac
®
OS 8.6).
6. List of any other hardware installed on the computer (for example, printers, CD-ROM).
7. Iomega software version.
8. Exact description of the problem and any error messages received.
Customer Support Numbers
Iomega has a highly trained customer support staff that is ready to take your call at the following numbers. Calls to this
number will be charged at normal dialing rates.
Japan
Tel: 044-752-6651
Fax: 044 741 1841
9:00 a.m. - 5:00 p.m.
Monday to Friday
(except national
holidays)
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Product Return
For information on returning your Iomega product for warranty service (or repair after the warranty period), please visit our
web support site or contact Iomega Customer Support. Because many returns are found to be due to a technical problem
rather than a defective product, it is necessary to check with Iomega Customer Support before returning your drive. Our
trained support personnel can often resolve the problem directly or otherwise supply you with return authorization.
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Product Information
Visit our web site at
www.iomega.com/jp
for information on new Iomega products, promotions, or support.
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Copyright © 2002
Iomega Corporation
All rights reserved
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