Problem
The refrigerator does
not work
BEFORE REQUESTING A SERVICE…
Problem solving. Save time and money!
Check the tables on the following pages and you may not need to call for technical support!
Refrigerator in defrost cycle.
Temperature control(s) in
position (0 off)
The refrigerator is switched off.
Fuse blown/circuit breaker
broken.
Refrigerator is in sample mode.
Possible Causes
• Wait 30 minutes for defrosting to complete.
• Move the temperature controls to a temperature setting.
• Push the plug fully into the socket.
• Change the fuse or reset the switch.
• Unplug the refrigerator and plug it in again.
Vibrations or shaking
(a slight vibration is
normal)
The rollers require
adjustment.
• See Rollers.
This is normal when the
refrigerator has just been
installed in your home.
It occurs when there are
large amounts of food in the
refrigerator.
The door was left open.
Hot weather or frequent
door openings.
Temperature controls set at
the coldest point.
• Wait 24 hours for the refrigerator to cool completely.
• This is normal.
• Check to see if a package is holding the door open.
• This is normal.
• See Controls.
The engine runs for
long periods or starts
and stops with
Frequency (Modern
refrigerators with
more storage space
and a larger operat-
ing freezer-more
operation time. Those
are started-can and
stop often to
maintain uniform
temperatures)
Refrigerator or freezer
compartment
Freezer too hot
The temperature control was
not set cold enough.
Hot weather or frequent door
openings.
The door was left open.
• See The Controls.
• Set the temperature control one step cooler. See Controls.
• Check for a package that keeps the door open.
Frost or ice crystals on
frozen food (frosting
inside the package is
normal)
The door was left open.
• Check for a package that holds the door open.
The divider between
the refrigerator and
freezer compartment
feels warm
The automatic energy saving
system circulates a warm
liquid through the front of the
freezer.
• This helps to prevent condensation on the outside.
Ice cubes have a bad
smell/taste
The bucket needs to be
cleaned.
Foods transmitting odor/flavor
to the ice cubes.
The inside of the refrigerator
needs cleaning.
• Empty and clean the container. Discard the old cubes.
• Wrap the food well.
• See Care and Cleaning.
What to do?
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