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G:\PCTEST LAB\2006 Reports\TRP\Safe Dog Monitor - Part 68\TCB Documents\KZ3-050808 manual.doc
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Low battery
Red
Slow flash (1 second on, 4 seconds off)
Alert call not completed
Red
Fast (alternating on/off)
5.0 Safe Dog
®
Monitor Registration
The main purpose of the Safe Dog Monitor is to provide proactive customer service in the event of an
alert condition. Therefore, completion of the Safe Dog Monitor Registration process is critical to
providing the highest level of customer service.
5.1 Registration Process
The registration process consists of two phases:
1. Pre-registration – completed by the Invisible Fence Brand Distributor
2. Registration – completed by the Invisible Fence Dealer
5.1.1 Pre-registration
This phase of the process occurs when the Dialer Units are shipped to Invisible Fence Brand Dealer
locations. Each Invisible Fence Brand Distributor will scan or enter Dialer Unit serial numbers for
each Dealer shipment in the Safe Dog Monitor warranty database website. This site can be accessed
at
[enter site address]
. A user name and password is required to access this protected site.
This process will assign Dialer Units to specific Invisible Fence Brand Dealer locations.
This is the first level of registration. If Invisible Fence, Inc receives a notification call from a Dialer
Unit that has only been through both this levels, an email will be sent to the Distributor and Dealer.
The email alert notification will only contain the Dialer Unit serial number and the alert condition
code. Specific customer information will not be included.
For detailed directions on pre-registering the Safe Dog Monitor, please refer to the Safe Dog Monitor
Registration Manual.
5.1.2 Registration – Before Installation
This phase of the process occurs either before or after installation of the Safe Dog
Monitor at a customer’s home. If the Invisible Fence Brand Dealer’s operation process is to “kit” all
system components before installation, the registration process can be done before installation.
Registration of the Dialer Unit is done within the Safe Dog Monitor warranty database. This site can
be accessed at
[enter site address]
. A user name and password is required to access this protected
site.
A Safe Dog Monitor section is available to each Invisible Fence Brand Dealer. This section allows
the Dealer to register the Safe Dog Monitor and other system components (transmitter, receiver, etc.)
to a specific customer. If a customer product “kit” is created, the products can be registered before
the actual installation occurs.
For detailed directions on registering the Safe Dog Monitor, please refer to the Safe Dog Monitor
Registration Manual.
