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www.invisiblefence.com
Troubleshooting
Symptom
Possible Cause
Action
Pet is getting out.
• Power Cap
®
Battery in the Computer Collar
®
Unit is dead or weak.
• Computer Collar
®
Unit is not fit properly on
the pet.
• Signal field wire has a break.
• Power is not supplied to the transmitter or
power is out.
• Pet needs additional training.
• Replace the Power Cap
®
Battery.
• Properly fit the collar.
• Contact your Invisible Fence
®
Brand Dealer.
• Make sure transmitter power supply is plugged in.
• Contact your Invisible Fence
®
Brand Dealer for
additional pet training.
Pet will not enter
the yard.
• Pet needs additional training.
• Contact your Invisible Fence
®
Brand Dealer for
additional pet training.
Computer
Collar
®
Unit not
responding to
signal field (loop)
wire.
• Power Cap
®
Battery in the Computer Collar
®
Unit is dead or weak.
• Signal field wire has a break.
• Power is not supplied to the transmitter or
power is out.
• Replace the Power Cap
®
Battery.
• Contact your Invisible Fence
®
Brand Dealer.
• Make sure transmitter power supply is plugged in.
Battery Disposal
Separate collection of spent batteries is required in many regions; check the regulations in your area before discarding spent
batteries. The Computer Collar
®
Unit operates on one (1) Lithium (Li-MnO2) battery with a 3 Volt, 160 mAh capacity.
Replace only with equivalent Power Cap
®
Battery that can be obtained from your Invisible Fence
®
Brand Dealer. The
Transmitter operates on one (1) Valve Regulated Lead Acid Battery with a 12 Volt, 5Ah capacitym or 12 Volt, .8Ah capacity.
Computer Collar
®
Unit : Please see your manual for instructions on how to remove the Power Cap
®
Battery for separate
disposal.
Transmitter: At the end of product life of the Transmitter, please contact your Invisible Fence
®
Brand Dealer to receive
instructions on proper disposal of the backup battery (if installed). Please do not dispose of the backup battery in household
or municipal waste receptacle.
WARNING
Replacing the battery backup with a battery not specifically approved by Invisible Fence
®
Brand, may cause fire or explosion. Refer
all service to your Invisible Fence
®
Brand Dealer only.
Perchlorate Battery
Perchlorate Material – special handling may apply. See www.dtsc.ca.gov/hazardouswaste/perchlorate.
Important Recycling Advice
Please respect the Waste Electrical and Electronic Equipment regulations in your country. This equipment must be recycled.
If you no longer require this equipment, do not place it in the normal municipal waste system. Please return it to where it
was purchased so it can be placed in our recycling system. If this is not possible, please contact your Invisible Fence
®
Brand
Dealer.
Compliance
US and Canada
