10.3
Usability Survey
Please complete the survey below to evaluate this manual.
Your participation in the evaluation assists in the development
of effective and usable manuals for our customers.
The survey is also available online:
http://www.invacare.com/TechnicalDocumentSurvey
1.
Please indicate your primary involvement with the product (choose one):
q
Product User/Owner
q
User Assistant
q
Product Dealer
q
Product Service Technician
q
Health Care Provider
q
Other (please specify):
____________________________
2.
Please indicate which product manual you are evaluating:
____________________________________________________________
3.
Evaluate the content:
YES
NO
After reading this document, do you have a better
understanding of how to use the product?
q
q
Do you have a better understanding of any limitations
on the use of this product?
q
q
Is there any irrelevant information?
q
q
Is the Table of Contents useful?
q
q
Does any information seem inaccurate/misleading?
q
q
Do you understand that misuse of the product can cause
injury or damage?
q
q
Explain:
____________________________________________________________
____________________________________________________________
4.
Evaluate the Warnings/Cautions:
YES
NO
Are there any warnings/cautions that you do not
understand?
q
q
Are there too many warnings/cautions?
q
q
Are there warnings/cautions that you feel do not apply
to this product?
q
q
Explain:
____________________________________________________________
____________________________________________________________
5.
Evaluate the style:
YES
NO
Is anything hard to locate/follow?
q
q
Are any headings missing/confusing?
q
q
Are there too many headings?
q
q
Should any material be a bulleted list or checklist instead
of numbered steps or a paragraph?
q
q
Is there material that might be clarified by a visual?
q
q
Explain:
____________________________________________________________
____________________________________________________________
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