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PO
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ENGLISH 7.5” X 10.3” PANTONE 295U 10/10/2018
English
Page 24
TROUBLESHOOTING
PROBLEM
DESCRIPTION
CAUSE
SOLUTION
ALGAE
•
Greenish water.
•
Green or black spots
on pool liner.
•
Pool liner is slippery
and/or has a bad
odor.
•
Chlorine and pH
level need
adjustment.
• Super chlorinate with shock
treatment. Correct pH to your
pool store’s recommended
level.
• Vacuum pool bottom.
• Maintain proper chlorine level.
COLORED
WATER
• Water turns blue,
brown, or black when
first treated with
chlorine.
•
Copper, iron or
manganese in water
being oxidized by
the added chlorine.
• Adjust pH to recommended
level.
• Run filter until water is clear.
• Replace cartridge frequently.
FLOATING
MATTER IN WATER
• Water is cloudy or
milky.
• “Hard water” caused
by a too high pH
level.
•
Chlorine content is
low.
•
Foreign matter in
water.
• Correct the pH level. Check
with your pool dealer for
advice.
• Check for proper chlorine
level.
•
Clean or replace your filter
cartridge.
CHRONIC LOW
WATER LEVEL
• Level is lower than
on previous day.
•
Rip or hole in pool
liner or hoses.
• Repair with patch kit.
• Finger tighten all caps.
• Replace the hoses.
SEDIMENT ON POOL
BOTTOM
• Dirt or sand on pool
floor.
•
Heavy use, getting in
and out of pool.
• Use Intex pool vacuum to
clean bottom of pool.
SURFACE DEBRIS
• Leaves, insects etc.
•
Pool too close to
trees.
• Use Intex pool skimmer.
PROBLEM
CAUSE
SOLUTION
INLET TREADED
AIR CONNECTOR
/ AIR JET VALVE
LEAKING
• Plunger valve not well-fitted.
• Air jet valve is not tight and facing up.
• Air jet valve internal seal blocked.
• Air jet valve internal seal dirty.
• Air jet valve broken.
• Tighten or reinstall plunger valve.
• Tighten air jet valve and make sure it’s
facing up.
• Turn pump ON and run for few
seconds, then turn OFF, repeat 3
times.
• Remove air jet valve, flush dirt out with
water and replace valve back.
• Replace a new air jet valve.