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Version 1.2 (08/2022) en
Translation of original operating instructions
Troubleshooting
Fault
Possible cause
Remedy
Pallet Drive/chain
runs more slowly
than specified
Incorrect motor speed
ordered/ delivered
Check Pallet Drive specifications and tolerances.
Replace Pallet Drive or contact the local Interroll dealer.
Pallet Drive/chain is
partially or intermittently
blocked
Ensure that chain and Pallet Drive are not being blocked and all
rollers and drums can turn freely.
Incorrect settings at
frequency inverter
Check whether the frequency inverter settings meet the
specifications of the Pallet Drive and change them, if necessary.
Pallet Drive
runs faster than
specified.
Incorrect motor speed
ordered/ delivered
Check Pallet Drive specifications and tolerances.
Replace Pallet Drive or contact the local Interroll dealer.
Incorrect settings at
frequency inverter
Check whether the frequency inverter settings meet the
specifications of the Pallet Drive and change them, if necessary.
Motor winding:
one phase failed
Failure/overload of
winding insulation
Check continuity, current and resistance of each phase winding.
Replace Pallet Drive or contact the local Interroll dealer.
Motor winding:
two phases failed
Power failure in one
phase which leads to
overload in the other two
phases/ separating failure
Check power supply to all phases. Check continuity, current and
resistance of each phase winding.
Replace Pallet Drive or contact the local Interroll dealer.
Motor winding:
three phases
failed
Motor overload/incorrect
power connection
Check whether the correct supply voltage is applied.
Check continuity, current and resistance of each phase winding.
Replace Pallet Drive or contact the local Interroll dealer.
Cable defective
or damaged
Wrong operation by the
customer or damage
during installation
Check type of damage and possible cause.
Replace Pallet Drive or contact local Interroll dealer.
Damage during transport Check type of damage and possible cause.
Replace Pallet Drive or contact local Interroll dealer.
Cap bearing
failed
Overload
Check whether the load of the application meets the specifications
of the Pallet Drive.
Impact load
Check whether the load of the application meets the specifications
of the Pallet Drive.
Load or incorrect
adjustment of shaft
Check whether screws have been overtightened and whether
frame or motor mount are incorrectly adjusted.
Loose or tight seating of
bearing on shaft
Contact the local Interroll dealer.
Gear box failure
Overload/impact load or
regular wear
Check whether the load of the application meets the specifications
of the Pallet Drive.
Check service life.
Rotor bearing
worn/ failed
Poor lubrication
Check correct oil type and oil level.
Содержание DP 0080
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