Version 1.2 (08/2022) en
Translation of original operating instructions
29 of 40
Troubleshooting
Fault
Possible cause
Remedy
Motor heats up
during regular
operation
Overload of Pallet Drive
Check rated current for overload.
Ensure that the motor is not rubbing against the conveyor belt
frame.
Ambient temperature
above 40 °C
Check ambient temperature. If the ambient temperature is too
high, install a cooling unit. Contact the local Interroll dealer.
Excessive or frequent
stops/ starts
Check whether the number of stops/starts and the weight of the
pallets corresponds to the specifications of the Pallet Drive and
reduce this number if necessary. Install a frequency inverter to
optimize the motor output.
For Pallet Drive, the start-and-stop ramps may not be less than
0.5 seconds. Ramps can be set with a frequency inverter.
Contact local Interroll dealer.
Motor is not suitable for
the application
Check whether the application meets the specifications of the
Pallet Drive.
Wrong voltage supply
Check the voltage supply.
For 3-phase motors, ensure that no phase has failed.
Wrong settings at
frequency inverter
Check whether the frequency inverter settings meet the
specifications of the Pallet Drive and change them if necessary.
Loud noise of
Pallet Drive during
regular operation
Incorrect settings at
frequency inverter
Check whether the frequency inverter settings meet the
specifications of the Pallet Drive and change them, if necessary.
Loose motor mount
Check motor mount, shaft tolerances and fastening screws.
An outer conductor failed Check connection, check power supply.
Pallet Drive
vibrates heavily
Incorrect settings at
frequency inverter
Check whether the frequency inverter settings meet the
specifications of the Pallet Drive and change them, if necessary.
Loose motor mount
Check motor mount, shaft tolerances, and fastening screws.
Pallet Drive runs
with interruptions
Pallet Drive/chain/
toothed belt is partially or
intermittently blocked
Ensure that chain and Pallet Drive are not being blocked and all
rollers and drums can turn freely.
Incorrect or loose power
cable connection
Check connections.
Gear box is damaged
Check by hand if the drum shell can be turned freely.
If not, replace the Pallet Drive or contact the local Interroll dealer.
Incorrect or faulty voltage
supply
Check the voltage supply.
For single-phase motors: check capacitors.
Содержание DP 0080
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