Chapter 7: Troubleshooting
iSPAN PRI PCI ISDN Users Guide
73
Computer does
not boot up
or
Host adapter not
found
Your PCI bus automatically configures the hardware
resources used by the adapter. Therefore, a resource
conflict (address or IRQ) is probably not the problem.
To resolve the problem:
1.
Check to see whether the adapter is properly seated
in the PCI slot.
2.
Try a different PCI slot.
3.
Contact Interphase Technical Service.
LoopTest failed
1.
Check the cable connection between the adapter and
the ISDN network.
2.
Check that the ISDN switch type configured for the
adapter matches the switch the adapter is using.
3.
Check the phone number.
4.
For more detailed information, see
RAS Dial-out
failed
The following possible solutions assume a successful
LoopTest. (If you do not know how to check the
following items, see
page 115.)
1.
Check to see whether at least one ISDN RAS port is
configured to make outgoing calls.
2.
Check that the protocol(s) used by the remote user
(IP, IPX/SPX, or NetBEUI) are configured in RAS
dial-out protocols.
3.
Check your user ID and password.
4.
Use SynWatch to see if an ISDN connection
problem exists. (Does SynWatch see the ISDN call
in progress? Is this call accepted by the remote
system?)
5.
Use SynWatch to see if a PPP negotiation problem
exists.
Problem
Possible Solution(s)
Содержание iSPAN 5535 PRI
Страница 1: ...iSPAN 5535 PRI PCI ISDN Adapter Users Guide Document No UG05535 000 REVB2 Print Date July 2002 ...
Страница 16: ...vi Interphase Corporation ...
Страница 70: ...Removing the Drivers 50 Interphase Corporation ...
Страница 82: ...Setting Up ISDN PRI Port Properties 62 Interphase Corporation ...
Страница 86: ...Determining RAS Support Parameters 66 Interphase Corporation ...
Страница 96: ...Problems and Possible Solutions 76 Interphase Corporation ...
Страница 120: ...Routing and Remote Access Service 100 Interphase Corporation ...
Страница 128: ...Setting Port and Clock Modes 108 Interphase Corporation ...
Страница 134: ...Interpreting LineStatus Indicators 114 Interphase Corporation ...
Страница 162: ...Glossary 142 Interphase Corporation ...
Страница 167: ...iSPAN PRI PCI ISDN Users Guide 147 B channels 84 D channel 82 layer 1 alarms 85 ...
Страница 168: ...148 Interphase Corporation ...