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Intel Server Board SDS2 Product Guide

Problems with Application Software

If you have problems with application software, do the following:

Verify that the software is properly configured for the system. See the software installation and
operation documentation for instructions on setting up and using the software.

Try a different copy of the software to see if the problem is with the copy you are using.

Make sure all cables are installed correctly.

Verify that the server board jumpers are set correctly. See Chapter 5.

If other software runs correctly on the system, contact your vendor about the failing software.

If the problem persists, contact the software vendor’s customer service representative for help.

Bootable CD-ROM Is Not Detected

Check the following:

Is the BIOS set to allow the CD-ROM to be the first bootable device?

Содержание SDS2

Страница 1: ...Intel Server Board SDS2 Product Guide A Guide for Technically Qualified Assemblers of Intel Identified Subassemblies Products Order Number A58836 002...

Страница 2: ...pose merchantability or infringement of any patent copyright or other intellectual property right Intel products are not designed intended or authorized for use in any medical life saving or life sust...

Страница 3: ...stallation Tools and Supplies Needed 15 Before You Begin 15 Emissions Disclaimer 15 Safety Cautions 15 Safety and Regulatory Compliance 16 Minimum Hardware Requirements 16 Installation Notes 17 Instal...

Страница 4: ...y 57 What You Need to Do 57 Running the SSU from the CD 57 Running the SSU Remotely via an Emergency Management Card 58 Starting the SSU 58 Customizing the SSU 59 Launching a Task 59 SEL Manager Add i...

Страница 5: ...cters Are Distorted or Incorrect 77 System Cooling Fans Do Not Rotate Properly 77 Diskette Drive Activity Light Does Not Light 78 Hard Disk Drive Activity Light Does Not Light 78 CD ROM Drive Activity...

Страница 6: ...n the Chassis 27 15 Making Connections to the Server Board 28 16 Routing Cables 29 17 Routing the Floppy and USB Cables 29 18 Installing the COM2 Cable 30 19 Making Back Panel Connections 31 20 Raise...

Страница 7: ...GA controller SCSI Adaptec AIC 7899W dual channel Ultra160 SCSI supporting onboard Ultra 2 LVD wide Ultra wide and Ultra160 SCSI interfaces Network Integrated onboard NICs an Intel 82550 single chip P...

Страница 8: ...2 Intel Server Board SDS2 Product Guide Back Panel Connectors Figure 1 Back Panel Connectors...

Страница 9: ...an 1 H CPU 1 I CPU 2 J COM2 EMP K 12 V CPU power connector L DIMMs M USB N Floppy drive connector O IDE P Fan 2 Q Fan 1 R Configuration jumper block CN42 S Configuration jumper block CN46 CN49 T Batte...

Страница 10: ...ECC SDRAM DIMMs that are compliant with the JEDEC PC133 specification A wide range of DIMM sizes are supported including 64 MB 128 MB 256 MB 512 MB and 1 GB DIMMs The minimum supported memory configur...

Страница 11: ...6 or 32 bit data transfers Plug and Play ready Parity enabled The server board has four full length PCI 66 64 connectors PCI features Bus speed up to 66 MHz 32 bit memory addressing 3 3 V signaling en...

Страница 12: ...ed 1600x1200 60 66 76 85 Supported Supported 3D Mode Refresh Rate Hz SDS2 3D Mode Video Support with Z Buffer Enabled 640x480 60 72 75 90 100 Supported Supported Supported Supported 800x600 60 70 75 9...

Страница 13: ...chronous DMA and bus master IDE transfer modes Ultra DMA 66 capable Transfer rates up to 100 MB s Master slave IDE mode Up to two devices USB Interface The SDS2 Server Board provides three external US...

Страница 14: ...Onchip counters for network management Autodetect and autoswitching for 10 or 100 Mbps network speeds Support for both 10 Mbps and 100 Mbps networks capable of full or half duplex with back to back tr...

Страница 15: ...PRO 100 Intelligent Server adapter to be the preferred primary In this scenario if the PRO 100 Intelligent Server adapter fails the PRO 100 will take over Then when the PRO 100 Intelligent Server ada...

Страница 16: ...running state s1 Processor sleep state No context will be lost in this state and the processor caches will maintain coherency s4 Hibernate or Save to Disk The memory and machine state are saved to dis...

Страница 17: ...sswords You can set either the user password the supervisor password or both passwords If only the user password is set you Must enter the user password to enter BIOS Setup or the SSU Must enter the u...

Страница 18: ...r SSU menus and to the Setup utility Table 3 Software Security Features Feature Description Secure mode How to enter secure mode Setting and enabling passwords automatically places the system in secur...

Страница 19: ...L D in the Change Password menu of the Supervisor Password Option menu found in the Security Subsystem Group To clear the password if you cannot access Setup change the Clear Password jumper see Chapt...

Страница 20: ...14 Intel Server Board SDS2 Product Guide...

Страница 21: ...Integration of it into a Class B chassis does not result in a Class B device Safety Cautions CAUTIONS Electrostatic discharge ESD ESD protection ESD can damage disk drives boards and other parts We re...

Страница 22: ...el inside the chassis in an easy to see location preferably oriented similarly to the server board Minimum Hardware Requirements To avoid integration difficulties and possible board damage your system...

Страница 23: ...onnect cables to the server board This guide and your chassis manual Finish setting up your chassis Your chassis manual Installation Procedures Installing the I O Gasket and Shield NOTE An ATX 2 03 co...

Страница 24: ...t 2 Press the gasket onto the inside face of the I O shield as show Figure 3 Attaching the Gasket to the I O Shield Attaching the Label to the I O Shield 1 Remove the backing from the label included w...

Страница 25: ...hat the dotted groove is outside the chassis wall and the lip of the shield rests on the inner chassis wall 2 Hold the shield in place and push it into the opening until it is seated Make sure the I O...

Страница 26: ...same voltage and speed This server board has zero insertion force sockets If processor does not drop easily into socket holes make sure the lever is in the full upright position 1 Observe the safety a...

Страница 27: ...ver Board Installation 21 3 Align the pins of the processor with the socket as shown in Figure 5 and insert the processor into the socket Lower the locking bar completely Figure 7 Inserting the Proces...

Страница 28: ...make sure the plastic pin see 1 below is aligned with the heat sink notch see 2 below Align the notched side of the heat sink see 2 below with the edge of the socket containing the PG370 designation...

Страница 29: ...o close the retention clip lever Figure 9 Locking the Heat Sink Retention Clip 6 Attach the fan heat sink clip to the processor socket as shown Figure 10 Attaching the Heat Sink Fan 7 Connect the proc...

Страница 30: ...s DIMMs must be populated in identical pairs The SDS2 server board supports up to six 3 3 V registered ECC SDRAM DIMMs that are compliant with the JEDEC PC133 specification A wide range of DIMM sizes...

Страница 31: ...emory modules Check the Intel Customer Support website for the latest tested memory list http support intel com support motherboards server SDS2 1 Open both DIMM socket levers 2 Insert DIMM making sur...

Страница 32: ...rver board Failure to properly rearrange the metal standoffs may cause the server board to malfunction and may permanently damage it Your chassis may be different from the illustration For the Intel S...

Страница 33: ...ver Board 1 Place the board into the chassis making sure that the back panel I O shield openings and chassis standoffs align correctly 2 Attach the board with the screws included with your chassis Fig...

Страница 34: ...in power connector H SCSI A B 12 V CPU Power I CPU2 Fan C Front Panel USB J Chassis Fans D Floppy disk drive connector K CPU1 Fan E ATA 100 IDE Chassis Fans L COM2 EMP F Front Panel connector M Chassi...

Страница 35: ...low IDE or SCSI Cables Cables that connect to devices in the lower device bays should be routed around the epac as shown below 1 Route cables as shown 2 Replace the top half of the epac Figure 16 Rout...

Страница 36: ...o the back panel is illustrated below 1 Install the COM2 cable by inserting it into the chassis back panel cutout and attaching it as shown 2 Attach the other end of the COM2 connector located on your...

Страница 37: ...he chassis AC power 1 Install the chassis cover according to the instructions for your chassis 2 See your chassis documentation to complete rack or pedestal installation 3 Connect the keyboard mouse a...

Страница 38: ...e Partition Preparing the Server to Boot from the CD ROM Drive 1 Insert the Intel Server Board SDS2 Resource CD into the server s CD ROM drive 2 Restart the server 3 Press F2 at the prompt to enter th...

Страница 39: ...rt up web page local to the System Resource CD 2 From the start up web page open server management in the blue menu on the left side of the screen 3 Open make a selection in the green box 4 Choose to...

Страница 40: ...34 Intel Server Board SDS2 Product Guide...

Страница 41: ...cables Turn off the server and disconnect the power cord telecommunications systems networks and modems attached to the server before opening it Otherwise personal injury or equipment damage can resul...

Страница 42: ...three banks DIMMs must be populated in identical pairs The SDS2 server board supports up to six 3 3 V registered ECC SDRAM DIMMs that are compliant with the JEDEC PC133 specification A wide range of...

Страница 43: ...r can handle a newer faster processor thermal and power considerations For exact information about processor interchangeability contact your customer service representative or visit the Intel Customer...

Страница 44: ...processor must be compatible with the first processor within one stepping same voltage same speed see the Intel support website for specifics 1 Observe the safety and ESD precautions at the beginning...

Страница 45: ...he Processor 5 Before inserting the retention clip into the heat sink slot make sure the plastic pin located at 1 is aligned with the heat sink notch at 2 Align the notched side of the heat sink 2 wit...

Страница 46: ...SDS2 Product Guide 6 Lock the heat sink clip to the processor socket Figure 23 Lock the Heat Sink Retention Clip 7 Install the heat sink fan by snapping it into the top of the heat sink as shown Figu...

Страница 47: ...removed the processor from the secondary socket and are not replacing it you must install a terminator in its place Installing or Removing a Terminator 1 Observe the safety and ESD precautions at the...

Страница 48: ...iscard used batteries according to manufacturer s instructions ADVARSEL Lithiumbatteri Eksplosionsfare ved fejlagtig h ndtering Udskiftning m kun ske med batteri af samme fabrikat og type Lev r det br...

Страница 49: ...rewdriver to lift the battery 4 Remove the battery from its socket 5 Dispose of the battery according to local ordinance 6 Remove the new lithium battery from its package and being careful to observe...

Страница 50: ...44 Intel Server Board SDS2 Product Guide...

Страница 51: ...ility SSU Use for viewing and clearing the system event log viewing the system management FRU information or viewing the system management SDR repository 57 FRUSDR Load Utility Use to update the Field...

Страница 52: ...message appears Press Ctrl A to enter SCSI Utility 4 Press Ctrl A if there are SCSI devices installed When the utility opens follow the displayed instructions to configure the onboard SCSI host adapte...

Страница 53: ...ck and set diskette drive options and change the jumper back For a step by step procedure see Chapter 5 under the heading CMOS Jumper Starting Setup You can enter and start Setup under several conditi...

Страница 54: ...of this section lists the features that display onscreen after you press F2 to enter Setup Not all of the option choices are described because 1 a few are not user selectable but are displayed for you...

Страница 55: ...ge block addressing 32 Bit I O Disabled Enabled Enables 32 bit IDE data transfers Transfer Mode Standard Fast PIO 1 Fast PIO 2 Fast PIO 3 Fast PIO 4 FPIO 3 DMA 1 FPIO 4 DMA 2 Select the method of movi...

Страница 56: ...ehavior of the system in response to a Memory or Processor reconfiguration Select Boot if you want the system to attempt to boot Select Halt if you want the system to prompt you for user intervention...

Страница 57: ...CI slot 6 Enter Selects sub menu On board SCSI LAN VGA Submenu Feature Choices Description SCSI Controller LAN Controller 1 LAN Controller 2 VGA Controller Enabled Disabled Enables the SCSI Controller...

Страница 58: ...Q for COM port 2 Parallel Port Disabled Enabled Auto OS Controlled Auto forces BIOS to configure the port OS Controlled forces the OS to configure the port Mode Output only Bi directional EPP ECP Sele...

Страница 59: ...boot System will remain in secure mode until password is entered Password on Boot takes precedence over Secure Mode Boot Fixed Disk Boot Sector Normal Write Protect Protects the boot sector on the boo...

Страница 60: ...abled Enables PCI PERR support Assert NMI on SERR Disabled Enabled Enables PCI SERR support FRB 2 Policy FRB2 Disable Disable BSP Don t Disable Retry 3 times Selects the policy for the FRB 2 timeout T...

Страница 61: ...ion only Primary HSBP Revision This field is information only Secondary HSBP Revision This field is information only Console Redirection Submenu Feature Choices Description COM Port Address Disabled 3...

Страница 62: ...Drive 1 To select the boot drive from this list containing all bootable devices in the system use the up and down arrows to highlight a device then press the plus key to move it to the top of the list...

Страница 63: ...Utilities menu of the graphical user interface If your diskette drive is disabled or improperly configured you must use the flash resident Setup utility to enable it so that you can use the SSU If ne...

Страница 64: ...d a location for setting customization information For full functionality the SSU requires the availability of the AF INI AF HLP plus any ADN files and their associated HLP and INI files 1 Turn on you...

Страница 65: ...must exit the SSU and restart it Other this button lets you change other miscellaneous options in the SSU The changes take effect immediately To change the interface default values Use the mouse to cl...

Страница 66: ...he event number is tied to the particular event even if any other column sorts the list The following keyboard keys are used to scroll the event columns The F4 key shifts the event columns left while...

Страница 67: ...enus The F4 key shifts the SDR columns left while the F5 key shifts the SDR columns right The SDR Viewer has the following menus File Menu The File menu has the following options Open Open a SDR data...

Страница 68: ...The FRU Viewer has the following menus File Menu The File menu has the following options Open Open a FRU data file for viewing Save As Save the currently loaded FRU data to a file Exit Quits the FRU...

Страница 69: ...be monitored for server management Because the firmware must reload to properly initialize the sensors after programming turn the server off and remove the AC power cords from the server Wait approxim...

Страница 70: ...When the utility is run with the or h command line flags the following message is displayed FRU SDR Load Utility Version X XX Usage frusdr Is the name of the utility Or h Displays usage information d...

Страница 71: ...e storage Displaying Utility Title and Version The utility displays its title FRU SDR Load Utility Version X XX Where X XX is the revision number for the utility Configuration File The configuration f...

Страница 72: ...read out of the specified FRU file if they exist then those areas are programmed into the FRU nonvolatile storage All the areas are also written to the FRU TMP file which is useful for debugging the s...

Страница 73: ...a new version of the BIOS using the new BIOS files and the BIOS upgrade utility PHLASH EXE You can obtain the BIOS upgrade file and the PHLASH EXE utility through your computer supplier or from the I...

Страница 74: ...BIOS This will update the system BIOS and reset the system Press 2 and ENTER to update the User Binary and reset the system 3 Wait while the BIOS files are updated Do not power down the system during...

Страница 75: ...will turn off The BIOS Recovery may take several minutes to complete When the BIOS Recovery is complete it is safe to power off the system 7 Power off the system unplug the power cord s and remove th...

Страница 76: ...date Diskette Bootable 1 Use a DOS or Windows 95 system to create the bootable diskette 2 Insert the update diskette into diskette drive A At the C prompt type sys a 3 Press Enter Updating the BMC Fir...

Страница 77: ...nel 7 Remove the BMC Force Update jumper from CN49 pins 1 2 Place it on pins 11 12 of jumper CN 42 for future use 8 Replace the chassis panel plug in the power cord s 9 Wait 30 seconds after connectin...

Страница 78: ...s that may conflict with those of other devices in the server Running the SCSI Utility 1 When this message appears on the video monitor Press Ctrl A to run SCSI Utility 2 Press Ctrl A to run this util...

Страница 79: ...re all jumper settings on the server board correct q Are all jumper and switch settings on add in boards and peripheral devices correct To check these settings refer to the manufacturer s documentatio...

Страница 80: ...ons that are easy to correct however can also cause such problems Checklist q If you are running the software from a diskette try a new copy of the software q If you are running the software from a CD...

Страница 81: ...display monitor 4 If the operating system normally loads from the hard disk drive make sure there is no diskette in drive A Otherwise place a diskette containing the operating system files in drive A...

Страница 82: ...r for help Power Light Does Not Light Check the following q Is the system operating normally If so the power LED is probably defective or the cable from the front panel to the server board is loose q...

Страница 83: ...persists the video monitor may be faulty or it may be the incorrect type Contact your service representative or authorized dealer for help System Cooling Fans Do Not Rotate Properly If the system coo...

Страница 84: ...ard CD ROM Drive Activity Light Does Not Light Check the following q Are the power and signal cables to the CD ROM drive properly installed q Are all relevant switches and jumpers on the drive set cor...

Страница 85: ...ing system supports shared interrupts q Try reseating the add in adapter The add in adapter stopped working without apparent cause q Try reseating the adapter first then try a different slot if necess...

Страница 86: ...ry a different copy of the software to see if the problem is with the copy you are using q Make sure all cables are installed correctly q Verify that the server board jumpers are set correctly See Cha...

Страница 87: ...1100 Singapore 65 831 1311 Taiwan 2 2718 9915 India 0006517 2 830 3634 Indonesian 001 803 65 7249 Malaysia 1 800 80 1390 New Zealand 0800 444 365 Pakistan 632 6368415 Philippines 1 800 1 651 0117 Thai...

Страница 88: ...82 Intel Server Board SDS2 Product Guide...

Страница 89: ...d the password will be cleared on the next reset These pins should not be jumpered for normal operation Reserved 5 6 Reserved These pins should not be jumpered for normal operation Reserved 7 8 Reserv...

Страница 90: ...normal operation Table 9 Configuration Jumper CN48 Jumper Name Pins What it does at system reset Disable FRB Timer 1 2 When CN48 pins 1 and 2 are OPEN default FRB operation is enabled This allows the...

Страница 91: ...ion on compatible host system s refer to Intel s Server Builder website or contact your local Intel representative FCC Class A Verification Radiated Conducted Emissions USA ICES 003 Class A Radiated C...

Страница 92: ...hat may cause undesired operation For questions related to the EMC performance of this product contact Intel Corporation 5200 N E Elam Young Parkway Hillsboro OR 97124 1 800 628 8686 This equipment ha...

Страница 93: ...er product Operation with noncompliant peripherals is likely to result in interference to radio and TV reception All cables used to connect to peripherals must be shielded and grounded Operation with...

Страница 94: ...88 Intel Server Board SDS2 Product Guide...

Страница 95: ...hen you run the SSU Item Manufacturer Name and Model Number Serial Number Date Installed System Server Board Primary Processor Speed and Cache Secondary Processor Speed and Cache Video Display Keyboar...

Страница 96: ...90 Intel Server Board SDS2 Product Guide Equipment Log continued Item Manufacturer Name and Model Number Serial Number Date Installed...

Страница 97: ...Chassis intrusion 84 CMOS clear to reconfigure diskette drive 47 CN42 pins 69 configuration limiting access to system with administrative password 13 configuring server board jumpers location on serve...

Страница 98: ...memory amount tested 46 problems after running new application software 74 after system has been running correctly 74 application software 80 bootable CD ROM not detected 80 cannot connect to network...

Страница 99: ...5 description 47 Exit menu 56 Main menu 48 recording settings 47 security menu contents 53 server menu contents 54 soft boot 73 SSU See system setup utility switches alarm 10 Switches DC power 73 rese...

Страница 100: ...94 Index...

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