16 | GETTING HELP
GETTING HELP
Online Help and Quick Tour
If you have questions regarding your tablet, use the tablet’s
online
Info Center.
At the Info Center, you’ll find a variety of
information, including:
•
Answers to our customers’ most frequently asked
questions.
•
A Quick Tour of the tablet.
•
An online User Guide containing topics on how to use the
tablet and perform tablet tasks.
•
Information about technical issues.
To access the Info Center from the tablet, touch the link on your
home page. If you can’t get to the Info Center using the tablet,
use your PC Internet browser to go to:
www.intel.com/home/webtablet/support
To learn more about a specific tablet panel, touch the help
button on the panel. This context help provides information
about the features that are available on the panel and how they
work.
Contacting Customer Support
Our customer support team wants to hear from you. Touch the
Contact Us
link at the bottom of your home page or at the Info
Center to send your ideas and suggestions or to submit a
problem report. You can call our customer support group toll
free at (877) 777-2203 or email us at
Troubleshooting
Low or bad wireless signal
Distance from the PC’s wireless adapter and interference from
household appliances (cordless phones, microwave ovens,
remote controls) are the most common reasons for low or bad
signals. To achieve a stronger signal, try the following:
•
Move the tablet closer to the PC.
•
Raise the tablet’s antenna.
•
Change the location of the PC’s wireless adapter—move it
to a high point, like a shelf.
•
Rotate the PC’s wireless adapter to different positions.
•
Move the location of the appliance that is causing the
interference or turn the appliance off.
Low battery
A low battery warning message indicates that the charge in your
tablet’s battery is running low.
To recharge the battery, open the tablet access panel and
connect the AC adapter to the AC Power jack. If you purchased
an optional charging cradle, connect the AC adapter to the
charging cradle and then set the tablet into the cradle. It takes
approximately six hours to fully recharge the battery.
Leave the tablet plugged in for at least six hours to fully charge
the battery. You can continue to use the tablet while it is
recharging.
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