74
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Supplementary Information, etc.
Functions" in the Advanced Manual.
•
When using a PC, only music files registered in the
Windows Media
R
Player library can be played.
■
Playback stops while listening to music files on the
network server
•
Make sure the network server is compatible with this
unit.
•
When the PC is serving as the network server, try
quitting any application software other than the server
software (Windows Media
R
Player 12, etc.).
•
If the PC is downloading or copying large files, the
playback may be interrupted.
USB storage device
■
USB storage device is not displayed
•
Check whether the USB storage device or USB cable is
correctly inserted to the USB port of the unit.
•
Disconnect the USB storage device from the unit, and
then try reconnecting.
•
Performance of the hard disk that receive power from
the USB port of the unit is not guaranteed.
•
Depending on the type of format, the playback may
not be performed normally. Check the type of the file
formats that is supported.
•
USB storage devices with security functions may not be
played.
Wireless LAN Network (for compatible models
only)
•
Try plugging/unplugging the power supply of wireless
LAN router and the unit, check the wireless LAN router
power-on status, and try reboot of the wireless LAN
router.
Check the following if the above does not fix the problem:
■
Cannot access wireless LAN network
•
The wireless LAN router setting may be switched to
Manual. Return the setting to Auto.
•
Try the manual set-up. The connection may succeed.
•
When the wireless LAN router setting is at stealth mode
(mode to hide the SSID key) or when ANY connection
is off, the SSID is not displayed. Change the setting and
try again.
•
Check that the setting of SSID and encryption (WEP,
etc.) is correct. Make sure the network settings of the
unit is properly set.
•
Connection to an SSID that includes multi-byte
characters is not supported. Name the SSID of the
wireless LAN router using single-byte alphanumeric
characters only and try again.
■
Connected to an SSID different to the SSID selected
•
Some wireless LAN routers allow you to set multiple
SSIDs for one unit. If you use the automatic setting
button on such a router, you may end up connecting
with a different SSID from the SSID you wanted to
connect to. Use the connection method requiring you to
enter a password if this happens.
■
Playback is interrupted and communication does
not work
•
You may not receive radio waves due to bad radio wave
conditions. Shorten the distance from the wireless LAN
access point or remove obstacles to improve visibility,
and try again. Place the unit away from microwave
ovens or other access points. It is recommended to
place the wireless LAN router (access point) and the
unit in the same room.
•
If there is a metallic object near the unit, wireless LAN
connection may not be possible as the metal can effect
on the radio wave.
•
When other wireless LAN devices are used near the
unit, several issues such as interrupted playback
and communication may occur. You can avoid these
issues by changing the channel of your wireless LAN
router. For instructions on changing channels, see the
instruction manual provided with your wireless LAN
router.
•
There may not be enough bandwidth available in
wireless LAN. Connect using an Ethernet cable.
Multi-zone function (for compatible models only)
■
Cannot ZONE output audio of external AV
component
•
Depending on the model, input by HDMI cable may
not be supported. Check in "Multi-zone Connection"
in the Basic Manual, and if input by HDMI cable is not
supported, connect using a cable that is supported.
•
The audio from externally connected AV components
can only be output when the audio is analog or 2ch
PCM audio signals. If you have connected the AV
component to this unit with a digital optical/coaxial
cable, the audio output of the AV component needs to
be set to PCM.
■
Others
•
Settings are required in Initial Setup, "Multi Zone Setup"
to use the multi-zone feature. Check in "Initial Setup" in
the Basic Manual.
•
If the audio signal is from the NET input selector, zone
output is not possible for DSD and Dolby TrueHD audio
signals.
Remote Controller
•
Make sure that the batteries are installed with the
correct polarity.
•
Install new batteries. Do not mix different types of
batteries, or old and new batteries.
•
Make sure that the unit is not subjected to direct
