Inta Hiper Xi45 INDIRECT HIU 45DHW/10HTG, Инструкция по эксплуатации

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Warranty
The warranty for the Hiper HIU range commences from date of installation. This is deemed to be the same as
the delivery date unless Intatec Limited is notified within 14 days of receipt, when a proposed future installation
date is advised.
To qualify the warranty agreement, all HIU have to be registered with Intatec, with details of site address,
serial number (as per the label in the HIU) and installation date.
Please note that failure to register the
Product (HIU) may invalidate the warranty. Registration is by the below website;
http://www.intatec.co.uk/register_hiu_product
Or by post to Intatec Ltd, Airfield Industrial Estate, Hixon, Staffordshire, ST180PF
Warranty for 3 years for component failure proved to be caused by component manufacture.
Exceptions to the Warranty;

Faults caused by installation by a ‘ non - competent ’ or unqualified installer.

Faults caused by incorrect installation and not to the Installation Manual. Damage caused to the Controller by the installer
connecting voltage to connections that are in this manual advised as VOLT FREE.

Circulating Pump which is covered by the manufacturer ’ s warranty of 12 months

Plate Heat Exchanger which may fail due to water quality in the system (primary or secondary heating) or by scaling caused by the
condition of the potable water supply. Plate Heat Exchanger warranty of 12 months applies as instructed by Zilmet UK

Faults caused by lack of maintenance to the suggested schedule and maintenance procedure listed in this manual.

Faults caused by the installer losing or not handing over this manual to the person or company responsible for the building and en-
ergy services welfare.

Damage to the unit after delivery is received and signed for, or damage caused by vandalism.

Any missing parts reported after the delivery is received and signed for.

Use of non - original spares

Any changes made to the original design and construction of the HIU at the factory.

Any faults caused by poor or bad system design. System design is not the responsibility of the manufacturer.

Any HIU which has not been maintained and serviced in regular 12 month periods and that maintenance procedure does not
comply with the instructions as listed in this Installation Guide. Regular service/maintenance should be documented in a recognised
format.

Installations outside of the United Kingdom

Installations where control by room thermostat is not adhered to

Installations where proper control for the cold water mains are not adhered to. Check valve, Pressure Reducing Valve and shock
arrester as a minimum.
Invalid Claims

Costs related to de - scaling or cleaning of filters or plate heat exchangers that are caused by the condition of the water in either the
primary or secondary system.

Any costs that are incurred unrelated to the repair, or replacement, of a faulty component.

Any cost due to misuse or modification of the HIU that is not as intended in any of the Manufacturers user or installation guides.
Warranty claims are subject to proof that the product has been correctly installed in accordance with the
installation instructions and good working practice.
Any Costs incurred by Inta that are not covered by the warranty will be invoiced to the claimant.
HIU SERVICE CALL CHARGES
Initial Call Out Charge, including travel and 30 minutes on site labour. £120.00 + VAT
Additional labour charge (per half hour) after initial call £35.00 + VAT
Mileage will be charged at ………………………………….. £0.45 per mile + VAT
Spares will be charged at list price less standard di VAT
The above is applicable to the UK, except for Highlands and Islands, Isle of Man, Isle of Wight, Channel Islands.
In the event a problem is deemed to be a manufacturing defect, no charge will be made
If the defect has been caused by an installation error, the above charges will apply
If the defect has been caused by misuse, the above charges will apply
SECTION 12 - Warranty
09/17 E & OE