SwitchLinc Timer Owner’s Manual
Problem Possible
Cause
Solution
Unlink any unused Responders from SwitchLinc.
HINT: If you are using home automation software,
you can easily check scene membership and
eliminate unnecessary Links.
Responders are taking
a long time to respond
to SwitchLinc.
SwitchLinc may be sending
commands to a Responder
that is no longer in use.
Commands for the unused
Responder are being resent
and loading down the
signal.
If the above doesn’t work, perform a factory reset.
See
Resetting SwitchLinc Timer to its Factory Default
Settings.
The load turned on by
itself.
Another Controller, a timer,
or stray X10 signals could
have triggered SwitchLinc.
Perform a factory reset. See
Resetting SwitchLinc
Timer to its Factory Default Settings.
SwitchLinc can turn off
a Responder, but
nothing happens when I
send an ON command
from SwitchLinc.
The Responder may be
Linked at its off state.
Re-Link the Responder to SwitchLinc, while the
Responder’s load is on. See the Responder’s
Owner’s Manual for more detailed Linking
instructions.
The Controller can turn
off SwitchLinc, but
SwitchLinc does not
turn on when I send an
ON command from the
Controller.
SwitchLinc may be Linked
at its off state.
Re-Link SwitchLinc to the Controller, while the load is
on. See
Linking an INSTEON Controller to
SwitchLinc.
Pull the Set button on SwitchLinc all the way out to air
gap it and then push it back in until it is flush with the
wallplate.
SwitchLinc is locked up.
A surge or excessive noise
on the power line may have
glitched it.
If the above doesn’t work, perform a factory reset.
See
Resetting SwitchLinc Timer to its Factory Default
Settings.
Replace your AFCI with a less sensitive brand or
model from a hardware store with a customer-friendly
return policy. Smarthome has conducted various
tests and has found that SwitchLinc does not trip
when used with the following AFCI models:
•
GE 15 Amp Combination Arc Fault Breaker
#THQL1115AFP2
•
Murray 2-Pole Combination Type Arc Fault
Circuit Interrupter #MP215AFCP
The AFCI might be too
sensitive.
Install a power line noise filter between the output
and the load.
SwitchLinc trips the Arc
Fault Circuit Interrupter
(AFCI).
There might be loose
connections within your
home’s wiring.
Consult an electrician to check the wiring in your
home.
If you have tried these solutions, reviewed this Owner’s Manual, and still cannot resolve an issue you are
having with SwitchLinc, please call:
INSTEON Gold Support Line
800-762-7845
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