54
Troubleshooting
Problem
Possible Reason
Solution
Float valve
does not rise
Food debris on float valve or float valve
silicone cap
Remove float valve from lid and clean
thoroughly; perform
to
check for function and record findings.
Too little liquid in the inner pot
Check for scorching on bottom of inner
pot. Add thin, water-based liquid to the
inner pot according to its size:
6 Quart: 1 1/2 cups / 375 mL
Float valve silicone cap damaged or
missing
Install or replace float valve.
Float valve obstructed by lid-locking
mechanism
Tap float valve with a long utensil. If the
float valve does not drop, turn the cooker
off. Contact
No heat in the inner pot
to check for
function and record findings. Contact
Customer Care
Inner pot base may be damaged
to check for
function and record findings. Contact
.
Minor steam
leaking/hissing
from steam
release valve
during cook
cycle
Steam release handle not in
Sealing
position.
Turn the steam release handle to the
Sealing
position.
Cooker is regulating excess pressure
This is normal; no action required.
Steam gushes
from steam
release valve
when steam
release handle
is in
Sealing
position
Not enough liquid in the inner pot
Add thin, water-based liquid to the inner
pot according to its size:
6 Quart: 1 1/2 cups / 375 mL
Pressure sensor control failure
Steam release valve not seated
properly
Turn steam release handle to ensure it is in
the
Sealing
position.
Display remains
blank after
connecting the
power cord
Bad power connection or no power
Inspect power cord for damage. If damage
is noticed, contact
.
Check outlet to ensure it is powered.
Cooker’s electrical fuse has blown