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Common Faults, Diagnosis and Troubleshooting

101

c.

If there is an HDD failure, or the above operations could not resolve the problem, please

contact Inspur customer service.

Note:

Hot-plugging HDD allows users to take out or replace the HDD without system

shutdown and power off, which improves the system disaster recovery capability, scalability
and flexibility. It only means the hot-plug HDD can be plugged in and out online without
damage, and the following two items need to be noticed: ① Depending on the RAID level,
hot plugging the HDD in the RAID will cause RAID degradation or failure. When installing
a new HDD, different RAID cards have different policies, you may need to login to the
RAID card management interface for recovery. ② Remove the HDD until the HDD motor
stops completely, to prevent damage to the motor. For the operations on the RAID card

management interface, please refer to Inspur technical website: www.4008600011.com.

6)

Chassis fans make excessive noise

Suggestions:

a.

Firstly check whether the chassis fans operate at a high speed caused by the over-

temperature chassis.

b.

If the chassis has a high temperature, check the temperature of server room, if it is

excessively high, open the air conditioner to cool the room.

c.

If the server room’s temperature is normal, check whether the front panel or chassis

interior is jammed with dust, or the air inlet is blocked. It needs to improve the server
room’s environment, to avoid server over-temperature running because of too much dust.

d.

Check whether the server runs under high load.

e.

If above operations could not resolve the problem, please contact Inspur customer

service.

7)

There is alarm sound during startup

Suggestions:

Firstly identify the source of alarm sound:

a.

If the alarm sound comes from the power supply, check the power LED’s status. If the

power LED is abnormal, refer to item 3) to handle it.

b.

If the alarm sound comes from the chassis interior, open the chassis to identify the

specific source.

c.

If the alarm sound comes from the RAID card, check the HDD LED status or login to the

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Содержание NF5288M5

Страница 1: ...Inspur Yitian Supercomputer User Manual NF5288M5 ...

Страница 2: ...rm or by any means without prior written consent of Inspur The information in this manual is subject to change without notice Inspur is the registered trademark of Inspur All the other trademarks or registered trademarks mentioned in this manual are the property of their respective holders Edition 1 0 Dec 2017 ...

Страница 3: ...rily If needed please contact Inspur for our support and guidance 2 Before disassembling the server s components please be sure to disconnect all the power cords connected to the server 3 BIOS and BMC setup is a significant factor in correctly configuring your server If there are no special requirements it is suggested to use the Default Values and not alter the parameter settings arbitrarily Afte...

Страница 4: ...end the Server from the Rack 13 4 4 Remove the Access Panel 14 4 5 Install the Access Panel 16 4 6 Remove the PCIE Riser Cage 16 4 7 Install the PCIE Riser Cage 17 4 8 Remove the Air Baffle 17 5 Setup 19 5 1 Optimum Environment 19 5 2 Rack Warnings 22 5 3 Identifying the Contents of the Server Shipping Carton 22 5 4 Installing Hardware Options 22 5 5 Installing the Server into the Rack 23 5 6 Inst...

Страница 5: ... 36 7 3 Firmware Update 68 8 BMC Settings 70 8 1 Introduction 70 8 2 Functional Modules 71 8 3 Web Interface Introduction 72 8 4 Storage 79 8 5 Remote Control 77 8 6 Power and Fan 78 8 7 BMC Settings 81 8 8 Logs 84 8 9 Fault Diagnosis 87 8 10 System Maintenance 88 8 11 Command Line Introduction 91 8 11 Time Zone Table 96 9 Common Faults Diagnosis and Troubleshooting 99 9 1 Hardware Problems 99 9 2...

Страница 6: ...ment Notice 105 12 Electrostatic Discharge 106 12 1 Preventing Electrostatic Discharge 106 12 2 Grounding Methods to Prevent Electrostatic Discharge 106 13 Warranty 107 13 1 Introduction 107 13 2 Warranty Service 107 13 3 Warranty Exclusions 108 ...

Страница 7: ...properly grounded plugs Observe extension cable ratings Ensure that the total rating of all equipment plugged into the extension cable does not exceed 80 percent of the ratings limit for the extension cable 4 Please be sure to use the power supply components that come with the server such as power lines power socket if provided with the server etc For your safety please do not replace power cables...

Страница 8: ... into the rack Failure to install the corresponding stabilizers before installing equipment into the rack may cause the cabinet to tip over possibly resulting to severe injury After installing the equipment and other components into the rack only one component can be pulled out from the rack through its sliding part at one time Pulling out several components at the same time may cause the rack to ...

Страница 9: ...4 Before removing the host cover and or touching the internal components please allow for the equipment to cool first To avoid damaging the mainboard please power off the system and wait for five seconds and then remove the components from the mainboard and or disconnect the peripheral device from the system Please remember that only service technicians trained by Inspur are authorized to remove t...

Страница 10: ... completely cool down before dismounting the host cover or touching the internal components 3 During the dismounting process avoid making large movement ranges to prevent damage to the components or scratching arms 4 Handle components and plug in cards with care Please do not touch the components or connection points on the plug in cards When handling the plug in cards or components firmly grab th...

Страница 11: ...5 Safety Introduction 6 Ensure that components in the rack have good ventilation conditions 7 When repairing components in the rack never step on any other components ...

Страница 12: ...chieves multi dimensional space extension supports 8 2 5 hard drives in 2U space Optimize for different applications Storage modules I O modules network modules GPU modules can achieve a variety of different combinations of scenarios users can configure the flexibility according to business needs Provides ample I O and offers up to 6 PCI E 3 0 in a small 2U chassis with GPU cage and corresponding ...

Страница 13: ... Qty 16 Total Memory Capacity Supports up to 1024GB 64GB per memory I O USB 2 rear USB 3 0 ports 2 front USB 3 0 ports VGA 1 front VGA port 1 rear VGA port Serial port 1 rear serial port UID 2 UID LEDs and buttons 1 front and 1 rear Display Controller Type Integrated in the Aspeed2500 chip supports up to 1280 1024 resolution SAS SAS3 0 Backplane Supports hot plug SAS SATA SSD NVME HDDs NIC NIC Con...

Страница 14: ...ront External Storage Drive Optical Drive Supports external USB drive TF Card Built in TF card Power Specification 3000W output power 1 1 redundancy Power Input Please refer to the power input on the nameplate label of the host Physical External Dimensions of Packing box 721 width 279 height 1168 depth unit mm Size of Host Machine 448 width 88 7 height 899 3 depth unit mm Product Weight Full confi...

Страница 15: ... Item Description 1 PSU0 2 2 5 HDD module 3 PCIE slot CPU0 SW11 4 PCIE slot CPU1 5 2 5 HDD module 6 PUS1 7 Quick release lever 8 Front VGA port 9 Front USB3 0 ports 2 10 RST button fault LED 11 Power button LED 12 UID button LED 13 Quick release lever SAS SATA HDD sequence diagram ...

Страница 16: ...D rebuilding 2 Activity status LED Steady green Normal Flashing green Read and write activity 3 2 Rear Panel Components Item Description 1 Power input interface 1 2 PCIE slot SW1 3 PCIE slots SW0 4 Water cooled input output interface 5 PCIE slots SW2 6 Power input interface 2 7 System interface 8 UID button LED 9 VGA port 10 MLAN port 11 USB3 0 ports 2 12 10G network ports 4 ...

Страница 17: ...ption 1 USB3 0 ports 2 2 RST button 3 Power button 4 UID button 5 M 2 Riser slot 6 PCIE Riser slot 7 BMC_TF slot 8 SAS SATA connector 0 9 DIMM slots CPU1 10 PSU1 control connector 11 CPU1 12 PCIEx16_CPU0 SlimSAS connector 1 13 PCIEx16_CPU0 SlimSAS connector 2 14 CPU0 ...

Страница 18: ... 28 RAID Card connectors Motherboard Jumper Introduction See 3 3 Motherboard Components for the jumper position Item Description Function CLR_CMOS CMOS clear jumper No jumper normal status short circuit pins clear CMOS Note 1 CLR_CMOS only has two pins without jumper equipped 2 It is required to shut down the system as well as disconnect the power supply during CMOS clearing Hold for 5 seconds aft...

Страница 19: ... Rack 1 Open the handles outward and use a screwdriver to unlock the screws inside the left and right ears 2 Extend the server from the rack 3 Rails are divided into two sections to slide out that is 3 1 When the fan needs online maintenance only pull out the first part of the rails about 580mm 22 8 inches and open the front access panel to maintain the fan module or motherboard on the rack 3 2 Wh...

Страница 20: ...the two ears to secure the chassis in place WARNING To reduce the risk of personal injury be careful when sliding the server into the rack The sliding rails could pinch your fingers 4 4 Remove the Access Panel WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them ...

Страница 21: ...minimize the amount of time the access panel is open To remove the component 1 Power down the server if performing a non hot plug installation or maintenance procedure 2 Extend the server from the rack 3 Loosen the security screws on the back of access panel and remove the rear access panel 4 Lift up on the hood latch handle and then remove the front access panel ...

Страница 22: ...responding guide slots on the chassis base 4 Align the hole on the hood latch with the alignment pin on the top of the PCIE bracket and push the hood latch to the closed position 4 6 Remove the PCIE Riser Cage CAUTION To prevent damage to the server or expansion boards power down the server and remove all AC power cords before removing or installing the PCIE riser cage 1 Power down the server 2 Ex...

Страница 23: ...er card is equipped with cables connect the cables 6 Install the front access panel 7 Install the server into the rack 8 Power up the server 4 8 Remove the Air Baffle CAUTION For proper cooling do not operate the server without the access panel air baffle or fan installed If the server supports hot plug components minimize the amount of time the access panel is open 1 Power down the server 2 Exten...

Страница 24: ...18 3 Remove the access panel 4 If there are cables under the air baffle pull them out 5 Remove the air baffle ...

Страница 25: ...ear rack doors must be adequately ventilated to allow ambient room air to enter the cabinet and the rear door must be adequately ventilated to allow the warm air to escape from the cabinet CAUTION To prevent improper cooling and damage to the equipment do not block the ventilation openings When vertical space in the rack is not filled by a server or rack component the gaps between the components c...

Страница 26: ...hird party options Do not permit optional equipment to impede airflow around the server or to increase the internal rack temperature beyond the maximum allowable limits Do not exceed the manufacturer s TMRA 5 1 3 Power Requirements Installation of this equipment must comply with local and regional electrical regulations governing the installation of information technology equipment by licensed ele...

Страница 27: ...quipment in accordance with NFPA 70 1999 Edition National Electric Code Article 250 as well as any local and regional building codes In Canada you must install the equipment in accordance with Canadian Standards Association CSA C22 1 and Canadian Electrical Code In all other countries you must install the equipment in accordance with any regional or national electrical wiring codes such as the Int...

Страница 28: ... 42U rack can weigh as much as 115 kg 253 lb can stand more than 2 1 m 7 ft tall and may become unstable when being moved on its casters Never stand in front of the rack when it is rolling down the ramp from the pallet Always handle the rack from both sides 5 3 Identifying the Contents of the Server Shipping Carton Unpack the server shipping carton and locate the materials and documentation necess...

Страница 29: ...Connect the power cord to the rear of the server 4 Connect the power cord to the AC power source WARNING To reduce the risk of electric shock or damage to the equipment Do not disable the power cord grounding plug The grounding plug is an important safety feature Plug the power cord into a grounded earthed electrical outlet that is easily accessible at all times Unplug the power cord from the powe...

Страница 30: ...on The server supports single and dual processor operation CAUTION To avoid damage to the processor and system board only authorized personnel should attempt to replace or install the processor in this server To help avoid damage to the processor and system board do not install the processor without using the processor installation tool CAUTION To prevent possible server malfunction and damage to ...

Страница 31: ...rk with the CPU s corner mark and then assemble the Clip and CPU together Step 2 Align the heatsink position marked by 1 with the Clip s triangle mark vertically align the mounting holes on the heatsink with those on the Clip and assemble the heatsink and Clip together ...

Страница 32: ...l grease evenly onto the contact position between CPU heatsink and CPU During fixing CPU heatsink it is required to fasten bolts according to the sequence accordingly 6 3 Memory Option IMPORTANT This server does not support mixing DIMMs Attempting to mix the DIMMs of different types may cause the server stops running during initialization All DIMMs installed in the server must be the same type DIM...

Страница 33: ...equence CPU0_ C0D0 CPU0_C1D0 CPU0_C2D0 CPU0_C3D0 CPU0_C4D0 CPU0_C5D0 CPU0_C0D1 CPU0_C1D1 c For dual CPUs CPU0 DIMM population follows the screen printed sequence CPU0_C0D0 CPU0_C1D0 CPU0_C2D0 CPU1 DIMM population follows the screen printed sequence CPU1_C0D0 CPU1_C1D0 CPU1_C2D0 Step 1 Open the lock tabs on both ends of the DIMM slot Step 2 Align the bottom key with the receptive point on the slot ...

Страница 34: ...s minimize the amount of time the access panel is open 1 Check the status of the hard disk drive from the hot plug HDD LED 2 Back up all data on the hard disk drive 3 Remove the hard disk drive Installing a hot plug HDD Step 1 Press the HDD panel button Step 2 The lever on HDD tray pops up automatically pull it outwards and remove the HDD tray Step 3 Use four screws to fix the HDD into the tray ...

Страница 35: ... cooling and thermal damage do not operate the server unless all bays are populated with either a component or a blank 1 Access the product rear panel 2 Remove the power supply blank WARNING To reduce the risk of personal injury from hot surfaces allow the power supply or power supply blank to cool before touching it 3 Install the power supply into the power supply bay ...

Страница 36: ...the server or expansion boards power down the server and remove all AC power cords before removing or installing the PCIE Riser cage CAUTION For proper cooling do not operate the server without the access panel baffles expansion slot covers or blanks installed If the server supports hot plug components minimize the amount of time the access panel is open 1 Power down the server 2 Extend the server...

Страница 37: ...31 Hardware Options Installation 6 Hold the PCIE Riser cage and remove it vertically 7 Remove the two retaining screws and remove the IO fixing plate ...

Страница 38: ...cooling do not operate the server without the access panel baffles expansion slot covers or blanks installed If the server supports hot plug components minimize the amount of time the access panel is open 1 Power down the server 2 Extend the server from the rack 3 Remove the access panel 4 Disconnect the cables if any from the PCIE Riser cage 5 Remove the PCIE Riser cage 6 Remove the M 2 HDD retai...

Страница 39: ...ed If the server supports hot plug components minimize the amount of time the access panel is open 1 Power down the server 2 Extend the server from the rack WARNING To reduce the risk of personal injury from hot surfaces allow the machine to cool before touching it 3 Remove the access panel 4 Hold the air baffle with two hands and remove it vertically to replace it with a new one ...

Страница 40: ...lug components minimize the amount of time the access panel is open 1 Power down the server 2 Extend the server from the rack WARNING To reduce the risk of personal injury from hot surfaces allow the machine to cool before touching it 3 Remove the access panel 4 Remove the cables from the supercapacitor open the fixing strap and remove the supercapactor in the direction shown in the figure ...

Страница 41: ...ault settings are the optimal settings It is advised not to alter the parameters before understanding their denotations 3 The common settings are introduced in detail in this chapter but less common ones are not 4 The BIOS content varies according to different configurations of the products hence the detailed introduction is elided 7 1 Common Operations 7 1 1 Login to BIOS Interface Power on the s...

Страница 42: ... F6 Change the value F9 Restore to the default configuration F10 Save and exit Enter Execute commands or select a submenu Note Options in grey are not available Options with symbol have a sub menu 7 2 BIOS Parameter Description 7 2 1 Front Page When Inspur Logo appears during system boot press ESC to enter the Setup Front Page interface as shown in the following figure ...

Страница 43: ...n option menus of PCH SATA sSATA RAID Intel NVME VMD RAID SAS RAID and other devices in UEFI mode Administer Secure Boot Secure boot option settings Setup Utility BIOS setup interface 7 2 2 Main When the logo appears press DEL to enter the BIOS Setup Main interface or select the Setup Utility option on the Front Page interface to enter the BIOS Setup Main interface BIOS Main interface contains the...

Страница 44: ...are version ME Version Display the ME version Access Level Display the current access level PCH SKU Display the PCH revision RC Revision Display the reference code version Processor Type Display CPU type information System Bus Speed Display the speed of system bus System Memory Speed Display the memory speed Last Level Cache Display the last cache size Total Memory Display total memory size Langua...

Страница 45: ...eripheral devices configuration sub menu Video Configuration Video configuration sub menu Socket Configuration Socket configuration sub menu ME Configuration Management engine technology parameters configuration sub menu PCH Configuration PCH configuration sub menu IPMI Configuration IPMI configuration sub menu 7 2 3 1 Peripheral Configuration Peripheral Configuration interface is used for system ...

Страница 46: ...cription Default Value PCIe SR IOV PCIe device SR IOV setting Enabled PCIe ARI ARI capability setting Disabled ARI Forward ARI forward setting Disabled 7 2 3 2 Video Configuration Video Configuration interface is used to set the system display mode as shown in the following figure and table ...

Страница 47: ...ruction Table Interface Parameters Function Description Processor Configuration Processor configuration sub menu Common RefCode Configuration Common reference code configuration sub menu UPI Configuration UPI configuration sub menu Memory Configuration Memory configuration sub menu IIO Configuration IIO configuration sub menu Advanced Power Management Configuration Advanced power management config...

Страница 48: ...abled Enable Intel R TXT Intel trustable execution technology setting Disabled VMX Intel hardware assisted virtualization technology settings Enabled Hardware Prefetcher Hardware prefetch setting Enabled Adjacent Cache Prefetch Adjacent high speed cache prefetch setting Enabled DCU Streamer Perfetcher DCU streamer prefetch setting Enabled DCU IP Prefetcher DCU IP prefetch setting Enabled LLC Prefe...

Страница 49: ...ue Available Core Bitmap Hex Display the available core bitmap Core Disable Bitmap Hex Disabled core bitmap setting 0x0 Enable Core Bitmap Hex Display the enable core bitmap Desired Core Count Display the number of enabled cores b Information of all processors will be displayed by entering Per Socket Information sub menu ...

Страница 50: ...ollowing figure and table Common RefCode Configuration Interface Introduction Interface Parameters Function Description Default Value Chose socket to output serial message MRC serial message display setting Socket0 MMIO High Granularity Size MMIO high resources granularity size setting 256G Numa Numa switching setting Enabled ...

Страница 51: ... figure and table UPI Configuration Interface Instruction Table Interface Parameters Function Description UPI General Configuration UPI general configuration sub menu UPI Per Socket Configuration UPI per socket configuration sub menu a It will display UPI general configuration menu by entering UPI General Configuration sub menu ...

Страница 52: ... off QPI Link Auto SNC SNC setting Disabled Legacy VGA Socket Legacy VGA socket range setting Socket0 Legacy VGA Stack Legacy VGA stack range setting 0 b Bus resources allocation ration can be configurated by entering UPI Per Socket Configuration sub menu UPI Per Socket Configuration Interface Instruction Table Interface Parameters Function Description Default Value Bus Resources Allocation Ratio ...

Страница 53: ...isabled RMT Pattern Length Set the pattern length for the rank margin tool when it s enabled 32767 RMT Pattern Length CMD CTL VREF Set the pattern length for the rank margin tool CMD CTL VREF step when it s enabled 32767 Data Scrambling for DDR4 Data scrambling setting Auto Memory Topology Memory topology sub menu Memory RAS Configuration Memory RAS setting sub menu a It will display the memory to...

Страница 54: ...RAS mode Display supported RAS mode Support ext RAS mode Display supported extra RAS mode Mirror Mode Mirror mode setting Disabled Enable Partial Mirror Partial mirror mode setting Disabled Memory Rank Sparing Memory Rank hot sparing setting Disabled Correctable Error Threshold Correctable error threshold setting 5000 ADDDC Sparing ADDDC sparing setting Disabled Patrol Scrub Patrol scrub setting E...

Страница 55: ...Directed I O VT d Intel VT d switching setting sub menu PCI 64 Bit Resource Allocation PCI 64 bit resource allocation setting Enabled PCI E ASPM Support Global Global PCIe device ASPM support setting Disabled 7 2 3 3 6 Advanced Power Management Configuration Advanced Power Management Configuration interface is used for CPU power management settings as shown in the following figure and table ...

Страница 56: ...enu CPU Advanced PM Tuning CPU advanced PM turning setting sub menu a It will display the CPU P state configuration menu by entering CPU P State Control sub menu CPU P State Control Interface Instruction Table Interface Parameters Function Description Default Value Uncore Fre Limit Uncore frequency limit setting 24 SpeedStep Pstates CPU P state setting Enabled Turbo Mode Turbo mode setting Enabled...

Страница 57: ...ue CPU C6 report Report C6 state to OS setting Disabled c It will display the package C state configuration menu by entering Package C State Control sub menu Package C State Control Interface Instruction Table Interface Parameters Function Description Default Value Package C State Package C state setting C0 C1 State ...

Страница 58: ... BIAS Interface Instruction Table Interface Parameters Function Description Default Value Power Performance Tuning Power performance tuning setting OS Controls EPB ENERGY_PERF_BIAS_CFG mode Performance setting Balanced Performance 7 2 3 4 ME Configuration ME Configuration interface displays the information related with ME configuration ...

Страница 59: ...uration will be displayed by entering Server ME Configuration sub menu Sever ME Configuration Interface Instruction Table nterface Parameters Function Description ME BIOS Interface Ver ME BIOS interface version ME SKU ME SKU ME Firmware Type ME FW type ...

Страница 60: ...nfiguration PCH Configuration interface is used to set the PCH related devices including SATA sSATA USB options etc as shown in the following figure and table PCH Configuration Interface Instruction Table Interface Parameters Function Description PCH Devices Intel IO control hub device setting sub menu PCH Express Configuration PCH Express devices display and setting sub menu PCH SATA Configuratio...

Страница 61: ...ate after G3 Select S0 S5 for ACPI state after a G3 S5 7 2 3 5 2 PCI Express Configuration PCI Express Configuration Menu Interface Instruction Table Interface Parameters Function Description Default value PCI E ASPM Support Global Setting ASPM support for all downstream devices L1 Only PCIE Ports X Bifurcation Bifurcation of PCIe port X ...

Страница 62: ...options as shown in the following figures PCH SATA Configuration Menu Interface Instruction Table Interface Parameters Function Description Default value SATA Controller Enable or disable SATA controller Enabled Configure SATA as Set the SATA Controller as AHCI or RAID AHCI Port X Control Enable or disable SATA port X Enabled Port X Status SATA port X status ...

Страница 63: ...ed the system will load Intel RSTe SATA Controller to manage the SATA RAID after pressing F10 and system reboot When the logo appears during system startup press ESC to enter the Front Page interface enter the Device Management configuration interface and select Intel RSTe SATA Controller to configure RAID When the Boot Type is Legacy mode and the Load EFI Driver for RAID is set to Disabled the sy...

Страница 64: ...r not of HDDs connected to SATA controller and the existed RAID volumes information including volume ID name RAID level capacity status bootable or not There are 5 executable menus in the SATA RAID configuration interface as shown in the following figure Key Instruction Table Key Description Used to move cursor in different menus or to change values of menu options TAB To select the next menu opti...

Страница 65: ...ume instance is shown in the following figure Create RAID Menu Instruction Table Interface Parameters Function Description Name Please enter a volume label name less than 16 characters without containing any special characters RAID Level Please select RAID volume level If no volume has been created at present there are four volume levels of RAID0 Stripe RAID1 Mirror RAID10 RAID0 1 and RAID5 Parity...

Страница 66: ... Delete RAID Volume menu press DEL to delete the selected RAID volume and the system will prompt ALL DATA IN THE VOLUME WILL BE LOST Are you sure you want to delete Volume0 Y N To delete this RAID volume please enter Y to cancel the deletion please enter N 2 4 Reset Disks to Non RAID menu After entering Reset Disks to Non RAID menu system will display all HDDs in RAID volume Please use the space k...

Страница 67: ...N enter Y or N according to the prompt It is to be noted that all data on this disk will be lost as the spare disk 2 6 Exit menu Select Exit menu through up and down keys or press ESC to exit SATA RAID configuration interface as shown in the following figure The system will prompt Are you sure you want to exit Y N enter Y to exit or enter N to cancel the exit operation 7 2 3 5 4 USB Configuration ...

Страница 68: ...ing Enabled Front Panel USB_Up Connector Front panel up USB connector setting Enabled Rear Panel USB_Up Connector Rear panel up USB connector setting Enabled USB Port Connected to MICRO SD Setting of USB port connected to Micro SD Enabled 7 2 3 6 IPMI Configuration IPMI Configuration interface is used to set IPMI related options as shown in the following figure and table ...

Страница 69: ...the BMC configuration interface as shown in the following figure BMC Configuration Menu Interface Instruction Table Interface Parameters Function Description Default Value Watchdog Timer Support Enable or disable BMC watchdog timer at start of POST Disabled Not disable in OS Enable or disable BMC watchdog timer when boot to OS Disabled Watchdog Timer Timeout Watchdog expiration time setting 5 Watc...

Страница 70: ...ion mode of this port to DHCP through IPV4 source 3 Select Exit Save Change Without Exit option to save it takes effect immediately b BMC static IP setting method 1 Select Dedicated or Shard BMC port 2 Modify the IP address acquisition mode of this port to Static through IPV4 source 3 Select IPV4 IP Address press Enter input IP and press Enter to confirm then set IPV4 Subnet Mask and IPV4 Gateway ...

Страница 71: ...r password The password length should be 8 characters and it must include uppercase letters lowercase letters numbers and special characters at the same time 7 2 5 Power Power interface is used to set the options related with system power status as shown in the following figure and table Power Interface Instruction Table Interface Parameters Function Description Default Value Auto Wake on S5 Auto ...

Страница 72: ...k stack support setting Enabled PXE Boot capability PXE boot setting UEFI IPv4 EFI EFI boot option setting sub menu the boot priority can be adjusted and set When Boot Type is set to Legacy Boot Type save the setting and reboot the system Enter the Boot interface again you can enter the Legacy Boot Configuration interface as shown in the following figure ...

Страница 73: ...IOS parameters as shown in the following figure and table Exit Menu Interface Instruction Table Interface Parameters Function Description Exit Saving Changes To save changes and exit system setup Save Change Without Exit To save changes and do not exit system setup Exit Discarding Changes To abandon changes and exit system setup Load Optional Defaults To load the optional default setting of the sy...

Страница 74: ... H20FFT Sx64 efi XXXX bin ALL SSB to flash BIOS ME and execute H20FFT Sx64 efi XXXX bin ALL BIOS SSB to flash BIOS only as shown in the following figure Note After updating ME BIOS please power off the machine confirm that there is no residual electricity on the motherboard and then power it on 7 3 2 Update BIOS in Linux OS There re 32bit and 64bit Linux OS H2OFFT tools Here take Linux 64bit OS as...

Страница 75: ...tup Notes 1 For Linux system it needs to run the afulnx_64 tool as root 2 After updating ME BIOS please power off the machine confirm that there is no residual electricity on the motherboard and then power it on ...

Страница 76: ...ime and carries out corresponding solutions according to the information State monitoring Monitors the running states of all monitoring units in real time Device information management Provides device version model and asset information Heat dissipation control It could adjust fan speed dynamically according to the ambient temperature and workload Supports IPMITool management Supports the command ...

Страница 77: ...ver system according to the IPMI2 0 standard The functions of the IPMI module include System real time monitoring Provides the alarm report and alarm indication in the event of fault detection System remote control Meets the management requirements such as remote power on off and business system reset via command lines and Web 8 2 3 Command Line Function Introduction The command line module includ...

Страница 78: ...b Interface This guide introduces the operation steps to login to the Web management interface taking the Windows Operating System and the Firefox browser as an example Note When carrying out interface operation via Web a maximum of 20 users can be logged in at the same time Step 1 Ensure the management network ports on the client and server are connected to the internet Step 2 Open the browser an...

Страница 79: ... Interface Introduction The Web interface helps users accomplish server management The Web interface also has a help function so users can click the help button in the case that they may need it The Web interface is divided into several parts as shown in the following figure ...

Страница 80: ...nguage which supports Chinese and English Click on the Help button to query help information on the corresponding page Click on the Logout button to return to the login page The navigation tree is on the left Via the nodes on the tree you can select different functional interfaces The following functions are included View the overall situation View system information Remote control Power managemen...

Страница 81: ...mation BIOS setup options FRU information and history record as shown in the following figures below System information Displays system configuration information including CPU memory device inventory network hard disk power supply unit fan temperature and voltage information BIOS setup options Displays the key BIOS setup options information FRU information Displays FRU information History record D...

Страница 82: ...76 8 4 Storage Select Storage on the navigation tree to open the storage interface At present the storage ...

Страница 83: ...avigation tree to open the remote control interface which contains the interfaces of console redirection locate server and virtual media as shown in the following figures Console redirection KVM The KVM console window will pop up Java KVM and HTML5 KVM are supported Server location To turn on off the system ID LED Virtual media devices To set the quantity of virtual media floppy devices CD DVD dev...

Страница 84: ...control and settings as shown in the following figures Power supply monitor Contains PSU present state alert temperature input power output power input voltage output voltage input current output current and firmware version information Power supply configure Contains PSU present state current state and A S mode switch function Server power control Contains the server s power on off and reset as w...

Страница 85: ...m time Power consumption To manage power consumption dynamically Fan speed control Contains fan status current speed and speed control function Note Fan speed control contains the following speed levels Low About 20 duty ratio Medium About 50 duty ratio High About 75 duty ratio Full 100 duty ratio ...

Страница 86: ...80 ...

Страница 87: ...rk interface bonding and network link information Services To configure the BMC s Web service KVM service ssh service telnet service etc NTP settings To set the BMC time which has two methods Synchronize from NTP server Sets time manually SMTP settings To set the SMTP server information related to alert Alert settings To set the alert event filtering and alert targets of BMC management module Acce...

Страница 88: ...82 ...

Страница 89: ...83 BMC Settings ...

Страница 90: ...t log Displays various event logs generated by the server BMC system audit log Displays system logs and audit logs of BMC Black box log Used to import fault logs Event log setting To set the BMC log storage policy Linear strategy To clear all logs after log storage is full and record again Circular strategy To record circularly after log record is full BMC system audit log settings To set the log ...

Страница 91: ...85 BMC Settings One key collect log One key collect log ...

Страница 92: ...86 ...

Страница 93: ...code as shown in the following figures BMC self inspection result To view the BMC self inspection result BMC recovery Contains two functions of BMC warm reset and KVM service restart Capture screen Used to record the information on the last screen at system crash Note Support BSOD Blue Screen Of Death screen capturing server OS should be Windows 2012R2 and above Host POST code Displays POST code d...

Страница 94: ...restore factory defaults as shown in the following figures User administration To add delete or modify users via BMC Web interface Security To configure LDAP and AD servers via BMC Web interface Dual image configuration To configure the boot options in dual image mode via BMC Web interface BMC firmware update To update BMC FW via BMC Web interface BIOS firmware update To update BIOS FW via BMC Web...

Страница 95: ...89 BMC Settings Restore factory defaults To restore BMC s configuration to factory state ...

Страница 96: ...90 ...

Страница 97: ...as operation steps to the Web interface login Login command line Introduces methods of login command line Command line function introduction Introduces command line functions 8 11 1 Command Line Login Login to BMC Command line through ssh After logging in enter the command line interface Enter help to view online help ...

Страница 98: ...Set Network Information Via ipconfig command get and set BMC s network information 8 11 2 2 Get Sensor Information Via sensor command get the information list of all sensors 8 11 2 3 Get and Set FRU Information Via FRU command get the FRU configuration information ...

Страница 99: ... Settings 8 11 2 4 Get and Control Chassis Status Via chassis command get and control the system power status 8 11 2 5 Get User List and Add Delete User Via user command get the user list add or delete users ...

Страница 100: ...C version information and reset BMC 8 11 2 7 Set Fan Mode and Get Fan Speed Via fan command set the fan mode and get the fan speed 8 11 2 8 Get and Set Power Module Information Via psu command get the power module information and set power module as the main output ...

Страница 101: ...rd 8 11 2 10 Fault Diagnosis Via diagnose command execute the tools and commands integrated in BMC to view the BMC status 8 11 2 11 Collect Fault Logs Via dialog command trigger the fault logs collection function When the server fails it can quickly collect the fault logs information stored in BMC The collected fault logs can be ...

Страница 102: ...n Time US and Canada Mexico Standard Time 2 GMT 07 00 Chihuahua La Paz Mazatlan U S Mountain Standard Time GMT 07 00 Arizona Central Standard Time GMT 06 00 Central Time US and Canada Canada Central Standard Time GMT 06 00 Saskatchewan Mexico Standard Time GMT 06 00 Guadalajara Mexico City Monterrey Central America Standard Time GMT 06 00 Central America Eastern Standard Time GMT 05 00 Eastern Tim...

Страница 103: ... Time GMT 02 00 Jerusalem South Africa Standard Time GMT 02 00 Harare Pretoria Russian Standard Time GMT 03 00 Moscow St Petersburg Volgograd Arab Standard Time GMT 03 00 Kuwait Riyadh E Africa Standard Time GMT 03 00 Nairobi Arabic Standard Time GMT 03 00 Baghdad Iran Standard Time GMT 03 30 Tehran Arabian Standard Time GMT 04 00 Abu Dhabi Muscat Caucasus Standard Time GMT 04 00 Baku Tbilisi Yere...

Страница 104: ...ern Standard Time GMT 10 00 Canberra Melbourne Sydney E Australia Standard Time GMT 10 00 Brisbane Tasmania Standard Time GMT 10 00 Hobart Vladivostok Standard Time GMT 10 00 Vladivostok West Pacific Standard Time GMT 10 00 Guam Port Moresby Central Pacific Standard Time GMT 11 00 Magadan Solomon Islands New Caledonia Fiji Islands Standard Time GMT 12 00 Fiji Islands Kamchatka Marshall Islands New...

Страница 105: ... for verification c If there is a machine and a power module of the same type you could change the power module to test whether there is a power module fault d If the instructions above do not resolve the problem please contact Inspur customer service 2 No display after power on Description After pressing the power button the power LED on server s front control panel is on the chassis fans rotate ...

Страница 106: ...rors reported e If above operations could not resolve the problem please contact Inspur customer service 4 Power module LED is off or red Description The server is under normal operation but a certain power module LED is off or red Suggestions a Firstly check whether all power cables are normal and plug in the power cables again b If the fault still exists insert the power module again c If shutdo...

Страница 107: ...011 com 6 Chassis fans make excessive noise Suggestions a Firstly check whether the chassis fans operate at a high speed caused by the over temperature chassis b If the chassis has a high temperature check the temperature of server room if it is excessively high open the air conditioner to cool the room c If the server room s temperature is normal check whether the front panel or chassis interior ...

Страница 108: ...ill exists a mainboard interface fault could be considered and Inspur technical hotline can be called for support 9 USB interface problem Description Unable to use devices with a USB interface Suggestions a Make sure the operating system on server supports USB devices b Make sure the system has been installed with correct USB device driver c Power off the server and then power on again to test d C...

Страница 109: ... the supported memory capacity varies with the version of Windows OS Enter BIOS Setup to view the memory capacity if the memory is identified completely the operating system may have limits to the memory capacity e g Windows server 2008 x86 supports 4G memory at most b If the memory is not identified completely in BIOS Setup confirm that the corresponding slots have been installed with memories of...

Страница 110: ...d To reduce the risk of personal injury Do not attempt to recharge the battery Do not expose the battery to temperatures higher than 60 C 140 F Do not disassemble crush puncture short external contacts or dispose of in fire or water Replace only with the spare designated for this product To remove the component 1 Power down the server 2 Extend the server from the rack 3 Remove the access panel 4 R...

Страница 111: ...ot properly handled To reduce the risk of personal injury Do not attempt to recharge the battery Do not expose the battery to temperatures higher than 60 C 140 F Do not disassemble crush puncture short external contacts or dispose of in fire or water Batteries battery packs and accumulators should not be disposed of together with the general household waste To forward them to recycling or proper d...

Страница 112: ...tive component or assembly 12 2 Grounding Methods to Prevent Electrostatic Discharge Several methods are used for grounding Use one or more of the following methods when handling or installing electrostatic sensitive parts Use a wrist strap connected by a ground cord to a grounded workstation or server chassis Wrist straps are flexible straps with a minimum of 1 megohm 10 percent resistance in the...

Страница 113: ...es 24x7 remote service through Hotline E mail and Website Through Hotline and E mail Services Inspur engineer helps customers determine the cause of the malfunction and provide solution Website service provides a number of resources to help customers resolve problems and learn about our products such as product manuals drivers and Firmware Below is how to obtain our remote service Type Description...

Страница 114: ...rial number of which falls off is damaged or obscure for the following reasons Accident misuse abuse defiling improper maintenance or calibration or other external causes Operating beyond the parameters as stipulated in the user documentation Use of the software interface parts or supplies not provided by Inspur Improper preparation place or maintenance Virus infection Loss or damage in transit Al...

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