Inspur AS500H Скачать руководство пользователя страница 40 | Manualshive

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Chapter XIV Troubleshooting

If there’s any yellow indicator noticed during system power-on and checking, there will be a

corresponding indication in enterprise management window (EMW) which stores management
software.

1.

In enterprise management window which stores management software, user could see
running status of arrays: Optional indicates normal running, without any problem, needs
attention indicates a problem, which needs attention.

2.

Select a storage array with needs attention status, click Ok, to start corresponding array
management window (AMW).

3.

Click Recover Guru, and solve existing problems according to hints.

4.

Click re-check in Recover Guru, and verify whether problems have been solved.

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Содержание AS500H

Страница 1: ...Inspur Storage System AS500H User Manual v3 0 Inspur ...

Страница 2: ...ual is not to be copied by any group or person in any manner without the consent of Inspur Company The Inspur Company reserves the right of revise this manual momentarily Any alteration about the content of this manual will not be noticed We suggest that the user shall read this manual before using Inspur storage system so as to avoid any mistake during operation Please forgive any insufficiency i...

Страница 3: ...application of this server we hope that you firstly contact the corresponding software supplier and then he will contact us in favor of communication so as to solve your problem together especially the software problems about the database the installation and running of the network management software or other networking product 5 Please read quick installation guide in this manual carefully befor...

Страница 4: ... correctly connected to the earthed power socket Please connect the three core power line plug to the three core AC power socket that is well earthed and easy to access be sure to use the earthing pin of power lines and do not use the patch plug or the earthing pin unplugged with cables In case of the earthing conductors not installed and it is uncertain whether there are appropriate earthing prot...

Страница 5: ...inology 18 5 2 Host connection notes 18 5 3 Steps to connect host 19 5 4 Host channel connection topology 19 5 4 1 Direct connection topology 19 5 4 2 Switch connection topology 19 5 4 3 Mixed connection topology 20 5 5 Management method topology 21 5 5 1 In band management 21 5 5 2 Out of band management 22 Chapter VI Connect Extension Cabinet 23 6 1 Key terminology 23 6 2 Connection notes 23 6 2...

Страница 6: ...5 10 3 Configure HBA cards in Linux 35 Chapter XI Start Management Software 36 11 1 Management software startup 36 11 2 Enterprise Management Window EMW and Array Management Window AMW 36 Chapter XII Add a Storage Array 38 Chapter XIII Name the Storage Array 39 13 1 Naming notes 39 13 2 Naming steps 39 Chapter XIV Troubleshooting 40 Chapter XV Configure Controllers Manually 41 15 1 Configuration n...

Страница 7: ...19 5 Adding a host steps 49 Chapter XX Configure Storage System 50 20 1 Key terminology 50 20 2 Capacity allocating notes 50 20 3 Volume group DDP and volume creating notes 51 20 4 Host to volume mapping and storage partition notes 51 20 5 Hot spare disk usage notes 51 20 6 Storage configuration steps 52 Hazardous Substances or Elements Name and Content Table Storage System 55 ...

Страница 8: ... meet expansion of disk array volume SFP SFP is a kind of equipment communicating with fiber optical equipment SFP could be used on HBA cards and controllers 1 2 Necessary parts Hardware Cabinet Make sure cabinet complies with AS500H specification and power supply could provide sufficient power Guide rail support and screws Used for installation of storage AS500H Cables Power lines Power lines ins...

Страница 9: ... 1 2 Figure 1 2 Front View of AS500H 2U24 Hardware sequence row one 1 4 Row two 5 8 row three 9 12 Number Name Number Name 1 Backup power indicator 6 Disk driver module 2 Power indicator 7 Maintainable 3 Temperature alarm indicator 8 Disk fault indicator 4 Service operation indicator 9 Disk power indicator 5 Position indicator Rear view of AS500H is as shown in the following Figure 1 3 ...

Страница 10: ...15 Extension operation indicator 5 Serial port 16 SAS extension interface 6 Network interface 1 17 Power supply fan module 7 Network interface activity indicator 18 Backup power indicator 8 Network interface rate indicator 19 DC power indicator 6 Network interface 2 20 Permit maintenance indicator 10 SAS host channel 1 21 Power fan operation indicator 11 Host connection error indicator 22 AC power...

Страница 11: ...undancy feature In order to achieve the maximum performance it is better to use 8Gb storage host channel with an 8Gb HBA card if a 4Gb HBA card is used data transmission rate will be kept at 4Gb When host operation system is VMware mixed connection will not be supported in one partition Windows operation system does not support mixed connection in one partition when a host uses multiple partitions...

Страница 12: ...d by switch manufacturer 3 Visit website of optical switch manufacturer obtain the latest Firmware and management software and update optical switch Firmware you may need to shut down the switch to restart 4 If a Brocade or Cisco optical switch is used it is required to use configuration management of the switcher to open IOD in Order Delivery option ...

Страница 13: ... If power line of this equipment is inserted into power socket as part of the cabinet proper earthing must be provided for the cabinet If power line of storage system is inserted into power socket on the wall earthing device inside power socket only provides earthing for this equipment it is required to provide proper earthing protection for the cabinet as well as other equipment inside it It is s...

Страница 14: ...n all z Usually attached to the front rail z During usage fix screws onto angle rail to fix and aovid falloff 4 3 Install guide rail to cabinet 1 Length of front and rear rail could extend freely when pulled in order to guarantee guide rail bearing a certain friction is required during extension otherwise both front and rear rails will become too loose on the contrary if too tight front and rail r...

Страница 15: ...e rail standard configuration of M5 6 round head screws screw in rear rail fixing holes to fix guide rail 6 Adjust fixing positions of two fixing columns of front guide rail as required so as to leave corresponding positions for front fixing holes of the equipment place guide rail to a horizontal position align lower edge with 32U starting point extend fixing columns into angle rail fixing holes a...

Страница 16: ...st 4 persons are needed to move the storage system 1 Lift the storage equipment make it close to guide rail and align lower angles on both sides in front of the storage system with angles of L shaped rails on left and right sides 2 To keep the storage system leveled place the front of storage system on L shaped guide rail now persons in the front shall support it to guarantee safety push it into t...

Страница 17: ...torage system into the cabinet via fixing holes on ears in front of the chassis 4 Fix ears on both left and right panels onto both sides in front of the chassis 5 Install hard disks according to the sequence of from left to right and from up to down ...

Страница 18: ...array 5 2 Host connection notes Host channel Each controller has 2 SAS host channels and 4 FC host channels The following Figure 5 1 is host channels of controller Figure 5 1 Host Channels and Host Interface Card Illustration Note 1 Do not dismantle or take out any part of SFP on host channel you may expose to laser radiation 2 Static discharge may damage sensitive components in order to avoid dam...

Страница 19: ...controller Suggested label content includes Hostname and HBA card ports controller ID i e controller A host channel ID i e host channel 1 Label writing example i e a cable is used to connect No 1 port in No 1 HBA card of a host named Heng with No 1 host channel of controller A and label could be abbreviated according to the following Heng HBA1 P1 CtA Hch1 5 Repeat these steps to connect all host c...

Страница 20: ...gy 3 hosts are connected to a dual controller storage array via 2 switches Figure 5 4 Mixed Connection Topology Note Host channel with the highest number is reserved for remote volume mirroring to enable this function do not use the host channel with the highest number ...

Страница 21: ... Management In band management does not need management port connection cable of the controller but to install host agent software and map access volume to the host so that the host could communicate with storage via access volume This method occupies a part of data bandwidth ...

Страница 22: ...nt Figure 5 6 Out of band Management Out of band management needs not to use access volume but to connect both controllers to management network and default ip addresses of two controllers are 192 168 128 101 and 192 168 128 102 ...

Страница 23: ...ray controller and each extension cabinet has two ESM modules 6 2 Connection notes 6 2 1 Disk channels Each controller has 1 SAS disk extension channel as shown in the following Figure 6 1 AS500H Disk Extension Channel Illustration Figure 6 1 AS500H Disk Extension Channel Illustration 6 2 2 Extension cabinet connection notes Extension cabinet connected to AS500H each ESM module contains two input ...

Страница 24: ... optic cable Controller ID i e controller A disk channel ID and port ID i e drive channel 1 port 4 ESM ID i e ESM A extension cabinet ID label abbreviation such as Connect No 2 port of No 1 disk channel of controller A with output port 1B of left ESM A in the first extension cabinet of No 2 port of No 1 disk channel and the label is CtA Dch1 P2 Dm1 ESM_A left 1B 3 Repeat the above steps to connect...

Страница 25: ...Figure 6 4 Connect 2 Extension Cabinets Connect multiple extension cabinets ...

Страница 26: ...Figure 6 5 Connect Multiple Extension Cabinets ...

Страница 27: ...equipped with disk array shall meet standards required by safety regulations of the nation and could connect sockets or UPS directly 7 2 Power line connection steps 1 Guarantee all power switches on disk array and all power switches of extension cabinet connected to it are turned off 2 Connect power line from the cabinet to disk array or sockets on extension cabinet power module 3 Connect main pow...

Страница 28: ...may need several minutes 3 Check front and rear indicators of the main cabinet and extension cabinet if there s any yellow indicator record its position 8 2 Disk array indicator description Indicator Signal Position Function Power Supply Left front panel Chassis panel On The module is electrified Off The module is not electrified Temperature alarm Left front panel On Temperature over high Off Temp...

Страница 29: ...ng error L9 Connection speed not matched Lb Host card configuration error LC Memory setting error LD Memory not matched LE Memory size not matched LF Controller lockdown LH Controller firmware not matched 8 3 Part repair indicator There s a green indicator permitting part repair in each power fan module controller module and internal battery interconnection module instructs operators to dismantle ...

Страница 30: ...eration systems storage management software supports to use storage array as a guide device excluding IA64 architecture Itanium machine 9 3 Operation system special introduction Solaris When the number of volumes is no more than 32 solaris operation system supports RDAC path redundancy software when more than 32 data volumes a Multiplexed I O MPxIO could be used Solaris operation system supports S...

Страница 31: ...workstation is supported Windows server 2003 x86 based system IA32 Intel Xeon and 32 bit or 64 bit AMD Opteron IA64 Standard Edition Enterprise Edition SP 2 SP 1 or x64 Edition 64 bit x86 based system only Windows Vista x86 based system 32 bit and 64 bit Pentium or greater CPU or equivalent 800 MHz minimum Business Edition or higher Note Only storage management workstation is supported Windows ser...

Страница 32: ... in a proper command in command prompt to start installation program i e sh SMIA LINUX bin 4 Installation wizard appears install according to wizard 9 7 SANtricity management software module introduction Client This software contains graphic user interface used to manage storage array as well as optional monitoring program used to send an alarm message when a serious problem occurs in storage arra...

Страница 33: ...en correctly loaded before installing RDAC and HBA card shall be a driver of non fault switch it is suggested to use the same HBA card in one host and confirm that HBA cards connected to disk array are within compatible list of AS500H 2 Enter SANtricity installation directory key in the following commands under prompts then press Enter to unzip source file In the following command rdac package nam...

Страница 34: ...llowing command to install RDAC make install 7 After executing make install command modify configuration file of boot load program please refer to information output by make install command 8 Detailed steps and other information please refer to readme txt under linuxrdac directory ...

Страница 35: ...into the server 2 Install system patches required by HBA 3 Install related drivers of HBA cards in Windows Server 2003 4 Restart the host 10 2 Configure HBA Cards in Windows Server 2008 Steps to configure HBA cards on Windows Server 2008 platform are as follows 1 Insert HBA cards into the server 2 Install related drivers of HBA cards in Windows Server 2008 3 Restart the host 10 3 Configure HBA car...

Страница 36: ... disk array in EMW management software will display AMW user interface User Interface Description Enterprise Management Window EMW Main window appears when SANtricity management software is started for the first time User could view all storage arrays in management field Used to add and delete storage arrays set alarm notification email and SNMP as well as execute other advanced configuration Prov...

Страница 37: ...Figure 11 1 Setup page under AMW window Figure 11 2 ...

Страница 38: ...storage array manually 3 If not storage array is found via auto search select Add New Storage Array Manual in enterprise management window to add a storage array manually the interface is as shown in the following figure Figure 12 1 4 Select a corresponding management if it is an out of band management input ip addresses of two controllers in IPv4 network default management addresses of controller...

Страница 39: ...Storage Array will be added before the name automatically 3 When a storage array is first detected automatically or added manually the default name of this storage array is unnamed 13 2 Naming steps 1 Select an unnamed storage array and click locate confirm its physical location via positioning indicator 2 Select Setup interface in enterprise management window click name rename storage arrays 3 Re...

Страница 40: ...ow which stores management software user could see running status of arrays Optional indicates normal running without any problem needs attention indicates a problem which needs attention 2 Select a storage array with needs attention status click Ok to start corresponding array management window AMW 3 Click Recover Guru and solve existing problems according to hints 4 Click re check in Recover Gur...

Страница 41: ...nets 4 Gateway configuration could only be carried out on one Ethernet port on each controller 15 2 Configuration steps 1 Use in band management or private network laptop connects to storage controller via switch or direct connection to initialize to find storage arrays default management addresses of controller A and B in IPv4 network are 192 168 128 101 and 192 168 128 102 2 Open enterprise mana...

Страница 42: ...negotiate in dropdown list of speed and duplex mode make sure that the switch in use is also set to auto negotiate 6 Select IPv4 or IPv6 according to network type and set proper network parameters 7 Select controller B and repeat step 406 to set network parameters for controller B ...

Страница 43: ...lume or first execute a destructive operation i e delete a volume a password is required to be entered 4 No password is required to view operation 5 To cancel password protection input the current password then press enter directly in new password and confirm password textboxes directly without inputting passwords 16 2 Password setting steps 1 Select Setup column in enterprise management window EM...

Страница 44: ...tification configuration steps 1 Select Setup column in enterprise management window EMW click configure alerts 2 Select a disk array to configure alerts click ok If select all storage arrays an alerts dialogue will appear If select individual storage array first select a specific storage array an alerts dialogue will appear after clicking ok 17 3 Mail server tab To set email alerts it is required...

Страница 45: ...Figure 17 1 ...

Страница 46: ...ray management window appears 3 Select Storage Array Change Cache Settings a Change Cache Settings dialogue appears 4 Input a numerical value to trigger cache flush and a numerical value to cease cache flush 5 Select the size of cache block and click OK 18 3 Modify volume cache setting 1 On Setup page in EMW enterprise management window click Manage a Storage Array the Select Storage Array dialogu...

Страница 47: ...irectly connected to a storage array is recognized by storage management software via WWN number of HBA cards on it But management software does not know detailed HBA locations on hosts so it is required to understand and record relationship between each host and its HBAs before defining a host 19 3 Define a host group A host group is a set composed of two or more hosts which share access on speci...

Страница 48: ...sts share access on all volumes on storage arrays note These hosts must have the same operation system and there s shared and access control software managing volumes on these hosts Refer to Figure 19 2 Figure 19 2 Under the following circumstances it is required to create a storage partition In the hope that some hosts only access certain volumes on storage arrays refer to Figure 19 3 Figure 19 3...

Страница 49: ...ps 1 Select Setup page in enterprise management window EMW click manage a storage array 2 In the interface displayed select a storage array to configure click ok an array management window AMW appears 3 In AMW window select setup page click manually define hosts 4 Refer to interface instructions and online help define a host and correlate to HBA host ports and define a host group if necessary ...

Страница 50: ... which needs not to add any hot spare disk and could reach a recovery speed 10 times that of traditional Raid 20 2 Capacity allocating notes 1 Unconfigured capacity or spare capacity of exiting volume group or DDP could be used to create a volume If create a volume using unconfigured capacity or create a volume for new volume group or DDP it is required to create a new volume group first a group o...

Страница 51: ...ogical address is required while creating each volume mapping which is called logical unit number LUN and the host uses this address to access data on volume 2 When create a volume manually there re two mappings for selection Default mapping If no storage partition is to be used please select this option Software will specify an LUN for this volume and hosts in system default partitions will share...

Страница 52: ...w EMW and right click Manage Storage Arrays Figure 20 1 2 System starts related Array Management Window AMW Figure 20 2 3 On setup page of Array Management Window AMW click Configure Storage Array or on Storage Copy Services page select unconfigured capacity and right click to select Create Volume Group or DDP ...

Страница 53: ...Figure 20 3 1 Create volume group or DDP is as shown in the figure Figure 20 4 5 Create volume select Free Capacity and right click to select Create Volume and create volume wizard pops up ...

Страница 54: ...ide it is required to add host or host group manually Figure 20 6 If HP UX is used the following command shall be run on each host to modify overtime value on each block device created on storage arrays to 120 pvchange t 120 dev dsk cxtxdx which shall be run again if the host is restarted ...

Страница 55: ...ystem Part Name Hazardous Substances or Elements Pb Hg Cd Cr VI PBB PBDE Case Mainboard Memory Hard Disk Power Supply System Fan Cable Data Cable Optical Fiber Line Switch Module Controller Central Processor Rail Printing CD Package Packing Plastic Bags Packing Pads ...

Страница 56: ... content of hazardous substances in at least one homogenous material of this part is below limit regulated in Requirements for Concentration Limits for Certain Hazardous Substances in Electronic Information Products In the table indicates printed board welding technique limit fails to reach limit requirements 3 All the above parts are possible configuration parts in product for actual product conf...

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