14
TROUBLESHOOTING
WHAT TO DO
Water and steam
spits forcefully from spout
without turning
on the tap.
• Unit is boiling.
May be normal during initial set-up.
• Depress the tap handle to release some water from the tank.
• Adjust water temperature using dial on tank front.
Remember that at higher altitudes, water boils at
lower temperatures.
Water is not hot.
• The unit may not be plugged in.
• The electric outlet is inoperative.
• Make sure the unit is connected to a properly earthed
(grounded) electric outlet.
• Make sure the circuit breaker or fuses are
functioning properly.
• Check that the outlet is not switched off.
Water is too hot
or not hot enough.
• Thermostat is not adjusted to
your needs.
• Adjust the thermostat slowly, then depress the tap handle for
20 seconds to bring in fresh water to be heated
at the new setting. Allow 5-7 minutes for water to reach
new temperature.
Water comes out of vent
instead of spout
• Outlet tube is blocked.
• Check that outlet tube is not kinked, twisted or pinched.
• Unscrew spout end piece and clean out any debris.
Water is dripping
from the spout/vent
intermittently.
• The expansion chamber is not
draining properly due to low
water pressure.
• The spout is blocked.
• Unplug the unit. If the dripping does not stop after a few
minutes, check the supply valve to ensure it is fully open
and there are no obstructions in the water line reducing
the pressure below 172 kPa (1.7 bar; 25 psi).
i.e., a poorly
mounted saddle valve, a clogged water filter, or a partially
opened shut-off valve.
• Unscrew spout end piece and clean out any debris.
Water is dripping
from the spout/vent
constantly.
• Debris in the water line may be
in the tap valve seat causing a
slow water leak.
• Unscrew spout end piece and clean out any debris.
• Depress tap handle 7-10 times to flush tap & lines.
Divided stream.
• Debris in the end piece.
• Unscrew spout end piece and clean out any debris.
PROBLEM
POSSIBLE CAUSE
Water discoloration/
rusty appearance.
• Corrosion of unit.
• Unplug and drain as described in the Seasonal Storage/
Drainage Section on page 13 of this manual. If the water
discoloration remains after draining and refilling unit,
discontinue use and contact an authorised InSinkErator
service agent.
FILTRATION ISSUES
Water taste or odour.
New filter does not fit.
The filter leaks.
No water flow or low
water flow.
• Filter water flow direction is wrong.
• Filter needs to be flushed out.
• Life of filter has expired.
• Head and bracket not fully rotated.
• Filter O-ring breach.
• Head and bracket not fully rotated.
• Filter O-ring breach.
• Life of filter has expired.
• Review filter tube connection instructions.
• Depress the tap handle and run until the water is cold.
• If there is no change, replace filter cartridge.
• Take out the new filter, put in old filter.
• Remove, inspect, reinstall filter cartridge.
• Test unit by reinstalling old filter and rotating to full stop.
Check for leaks.
• Replace filter cartridge.
See page 13.
Electric Shock Hazard:
To prevent electrical shock, disconnect power before
servicing unit. Use only a properly grounded and polarized electric outlet.
CARE AND USE
ADJUSTING THE THERMOSTAT
PROPERTY DAMAGE
SEASONAL STORAGE/DRAINAGE
approx. 93°C
Scalding Hazard:
Do not allow
water to boil. May result in
severe burns.
CLEANING THE TAP AND TANK
Only use mild cleaners to clean the
tap and plastic components.
Cleaners with acids, abrasives,
alkaline or organic solvents will result in
deterioration of the plastic components and
void the warranty.
Regularly inspect the unit for any signs
of leakage. If there are signs of water
damage, immediately remove the unit
from service and contact an Authorized
InSinkErator Service Agent.
A drain pan, plumbed to an appropriate
drain or outfitted with a leak detector,
should be used in those applications
where any leakage could cause
property damage.
Anytime the steaming hot water tap is not used for
extended periods of time, unplug and drain unit. If
it is below freezing you will need to unplug the unit
and drain it.
Disconnect power from unit (unplug unit).
Push hot water tap handle and allow
water to flow until it is cool.
Shut the cold water supply off at the valve.
Disconnect tubes from the tank.
Unhook tank from wall.
Hold tank upside down and drain the
water into the sink.
Towel dry any water drippings from
tank area.
Reinstall tank to wall and reconnect tubes.
Remove and discard filter cartridge,
if applicable.
To put back into working order, install
new filter cartridge (if applicable) and turn
on cold water supply at valve. Push the
hot water tap tap handle and hold until
water flows from the spout. Reconnect
the electrical cord.
Personal Injury:
Regularly check for signs of corrosion
by examining the appearance of the
dispensed water every three (3) months.
If there is any discoloration or rusty
appearance, unplug and drain unit
as described in the Seasonal
Storage/Drainage section on this
page of the manual
.
If the water discoloration remains after
draining and refilling unit, discontinue
use and contact an authorized
InSinkErator service agent.
Factory temperature pre-set
is approximately 93˚C
Adjust the thermostat
slowly, turning the dial
clockwise to increase
temperature or counter
clockwise to decrease
temperature, then activate tap handle
for 20 seconds to bring in fresh water
to be heated at the new setting. Allow
5-7 minutes for water to reach new
temperature.
To reset the thermostat to the factory pre-set, turn
the indicator two notches to the right of vertical.
Replace filter cartridge when there is an obvious
decrease in water flow to the tap or if there is an
objectionable taste or odor to the water.
When the inlet and outlet ports have been closed
and the filter’s internal pressure has been relieved,
water (about 60ml) will discharge from vent line.
If the new filter cartridge cannot be inserted, insert
the old one and turn until it stops, remove it and then
retry the new cartridge.
The disposable filter cartridge MUST be replaced
every 6 months, at the rated capacity or sooner if a
noticeable reduction in flow rate occurs.
FILTER GUIDE AND REPLACEMENT
Filter replacement instructions:
Replace with an InSinkErator
®
filter.
Place pan or dish towel under the filter to
catch water drainage during change.
Slowly turn the cartridge counter-clock-
wise completely until it stops (1/4 turn).
Pull cartridge straight down and discard.
Insert new cartridge into filter head.
Top surface of cartridge will become flush
with the bottom of the filter head when
fully engaged.
Turn the cartridge clockwise until it stops
(1/4 turn).
Open tap to expel trapped air.
Run water for 3 minutes before usage.
