Innovative Technology NV200 Spectral, Руководство пользователя

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NV200 Family User Manual
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Copyright © Innovative Technology Ltd 2016
Doc: NV200 Family Manual
Version: 1.0
Page 60 of 119
8.2.3 Ticket Module Flash Codes
The Button on the Rear of the SMART Ticket can flash Error codes to aid trouble
shooting.
Flashes
Indicated Error Recommended Action
Red Yellow
Flashing No Issue Providing information, not an error.
Solid Flashing Paper Low Refill the Tickets.
1
1
No Connection
detected 1. Make sure a NV200 is connected.
2. Check the NV200 is powered.
3. Check the Firmware on the NV200 supports the
SMART Ticket.
2
Initialisation
Fail Contact repairs@innovative-technology.com.
3 No Print Head Reattach printer platen see Section 7.2.4 .
4
Ticket Path
Open Shut the SMART Ticket.
2
1 No Paper Insert paper into the printer
2
Tab not found Ensure the Fan Fold paper is inserted the correct way
around.
3
Load fail 1. Ensure there is nothing blocking the paper entering
the printer and reinsert the paper.
2. Remove the printer platen see
Section 7.2.4 , move
the paper feed roll, reinsert the platen and reinsert
the paper.
3
1
Diverter not
opened Ensure the NV200 diverter plunger isn’t covered and
there is nothing stopping the SMART Ticket Actuator
from opening.
2
Diverter not
closed Ensure there is nothing holding the diverter plunger
down and there is nothing stopping the SMART Ticket
Actuator from closing.
3
Burst fail Open the Ticket Path and remove the ticket that
failed to print.
Ensure the unit is clean and PA01132 is fitted
correctly.
4
Cut fail Open the ticket path and remove the ticket that failed
to print.
Ensure the printer is clear of any debris or blockages.
5 Unknown jam See Section 9.4 for information on how to clear jams.
4
1 Unknown error Reset the unit.
3
Card Format The inserted card must be in a Fat 32 format remove
and format the card.
8.3 Checking power connections to the unit
Check to ensure the power cables are correctly connected to the unit as shown
below: