18
Troubleshooting Guide
Symptom
Possible Cause
Solution
•
Unit will not power on.
•
Unit is unplugged.
•
Connect the unit to the AC
power supply.
•
No sound output from
speakers.
•
The volume level is set too low.
•
The input selector does not
match the playback source.
•
Adjust the volume.
•
Select the correct input
source.
•
Noise/Distortion in
sound output.
•
The unit is too close to a TV set
or another interfering device.
•
Turn off the TV or other
appliance, and relocate
the unit.
GENERAL
•
Unit fails to respond.
•
It might result from external
factors such as ESD
(Electro-static discharge).
•
Disconnect the power cord
and external audio device.
Re-plug the power cord
after one minute.
TAPE
•
The tape does not play.
•
The cassette tape is not
inserted properly.
•
The tape has reached the end.
•
Insert the cassette tape
correctly.
•
Flip the cassette.
•
Cannot listen to any
station, or signal
appears weak.
•
The station is not tuned-in
properly.
•
A TV set is being used nearby
and is interfering with the radio
reception.
•
Properly tune-in the
desired station.
•
Turn-off the interfering TV
set.
AM/FM
R
ADI
O
•
The sound is distorted.
•
The antenna is not oriented
properly.
•
Re-orient the antenna until
reception improves.
•
CD stops immediately
after starting, or unit
pauses or stops during
play.
•
The CD is inserted upside
down.
•
The CD is dusty or dirty or there
is condensation on the CD.
•
Insert the CD with the
printed side right-side up.
•
Carefully clean and dry the
CD.
•
No sound.
•
The CD player is paused.
•
Press the PLAY/PAUSE
button.
•
CD playback is noisy,
or playback stops or
skips.
•
The CD is scratched, damaged
or warped.
•
The disc is very dirty.
•
Replace CD with an
undamaged one.
•
Carefully clean the CD.
•
CD tray will not open.
•
AM/FM mode is selected.
•
Select AUX, PHONO, CD,
or TAPE mode.
CD PLAYER
•
Buttons are not
functioning correctly.
•
The unit is processing
information (“--- Busy” is
displayed)
•
The unit needs to be restarted
•
Wait until the unit finishes
processing.
•
Turn the unit off, then on
again.
PHONO
•
Decline in turntable
audio performance
•
The turntable stylus is worn out
•
Replace the stylus.
AUX
•
No sound output with
external audio device
plugged into rear AUX
in jack.
•
Both AUX in jacks (front and
rear) are plugged.
•
Unplug the front AUX in
Jack.
