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TROUBLESHOOTING GUIDE
If you experience any problems with your unit, kindly consult the following guide prior to calling your dealer.
NO SOUND:
• If you are not getting any sound into the software application, go back to the preferences as shown above and make sure
that you have selected the USB PnP Audio Device for the recording device in the devices.
• Power Cycle: Close Audacity, turn off the turntable, unplug the USB Cable. then plug in the USB Cable, turn on the turntable
and reopen Audacity.
• If you are not able to hear any audio as you play the record, please click on the microphone drop-down arrow a
nd select
Start Monitoring. This will enable you to hear the audio from the turntable, even if you have not record-enabled t
he Audacity
application.
Check the microphone slider to make sure that it is at full volume, all the way to the right as shown below. If you find the
recording sounds low or distorted, adjust the microphone slider.
• If you still do not have the fluctuating wave on the interface during recording, or the recording sounds unsatisfactory, adjust
the recording volume as follows:
Click the launchpad icon
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