22
Q5:
MTA 5410 IP VideoPhone displays a message “Number
Unavailable” on the LCD screen when trying to make an outgoing
call.
A5:
The VideoPhone of the called party is not reachable temporarily due to
network outage, or it may be switched off. Try calling the remote party
at a later time.
Q6:
Cannot see the VideoPhone user from the other end.
A6:
There are some possibilities:
1.
Ensure the “Privacy” mode of the other end is not activated.
2.
Make sure the LCD screen is displaying the remote view, or the
picture-in-picture view by pressing the button.
Q7:
Cannot hear the VideoPhone user from the other end.
A7:
Ensure the mode of the other end is not activated.
Q8:
During PPPoE login, LCD display message <PPPoE login failed >
A8:
Ensure the correct PPPoE user and PPPoE password are configured
in the VideoPhone and try the PPPoE login again
VIEW
MUTE