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Getting Started with the Move 3500 (WiFi) Payment
Terminal

Your Move 3500 is designed to be easy to use, and you should have no problems with

it. Read on to find out how to carry out some of the more common tasks, and

introduce you to useful functions and features.

What’s in the Box

In your pack, you will receive:

Ingenico Move 3500 BT/WiFi

Charging base unit

Power cord

Ethernet cable

Getting Started

When you receive your terminal, you should:

set your terminal up in a convenient location

charge it

load the terminal with till roll

connect it to an internet source (if you are using WiFi or bluetooth)

do a test transaction for a nominal amount

This guide explains the basic functions and operations. For more detailed instruction,

or troubleshooting, refer to the online help.

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valitor.com

Содержание Move 3500

Страница 1: ...Getting Started with the Ingenico Move 3500 WiFi...

Страница 2: ...you will receive Ingenico Move 3500 BT WiFi Charging base unit Power cord Ethernet cable Getting Started When you receive your terminal you should set your terminal up in a convenient location charge...

Страница 3: ...ging You can also connect the power cord directly into the terminal charging port on the left of the terminal The power cord provided with this equipment is specifically designed for Ingenico terminal...

Страница 4: ...your terminal or base Clean it with a soft cloth Do not use water cleaning agents or abrasive materials Be sure to turn off the terminal before cleaning The magnetic swipe and chip card readers should...

Страница 5: ...essing this and the key turns off the terminal Cancel Press to cancel a transaction Confirm Press to confirm anything that has been typed into the terminal Also used to turn on the terminal Paper feed...

Страница 6: ...home screen 2 Select Control panel from the menu 3 Then select Terminal settings 4 Then select Comm means 5 In the Comms menu select Wi Fi 6 Select your provider from the list provided 7 The Wi Fi ico...

Страница 7: ...ion 7 If the transaction is authorised then an AUTH CODE will be shown 8 The terminal will print two receipts The merchant copy is printed automatically Press Confirm to print the customer copy Contac...

Страница 8: ...horisation and will prompt you to choose Decline or Accept 9 The result of the CSC AVS check is displayed and the two receipts are printed Refunding a Sale Chip and PIN 1 From the idle screen press th...

Страница 9: ...Important This MUST be done at the end of each trading day BANKING reports the total value of processed transactions and that the totals have been confirmed by the acquirer X REPORT a running total of...

Страница 10: ...ontacting Valitor If you have general queries contact Customer Support on 0808 204 0349 For Republic of Ireland customers it s 44 808 204 0349 To talk to Technical Support call 0808 204 0347 If you ar...

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