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Dial-up EFTPOS Merchant Operating Guide – May 2011
1.0 Introduction
The Ingenico EFTPOS terminal enables online transactions to be processed for
Debit Cards (Savings and Cheque accounts), Credit Cards (Visa and MasterCard®)
and Charge Cards (American Express®, Diners Club® and JCB). To accept Charge
Card transactions please contact the Charge Card provider.
The features of the EFTPOS terminal include:
•
Process Purchases
•
Process Refunds
•
Process Voids
•
Process Mail/Telephone Order Transactions
•
Process Cash Out Transactions for Debit Cards
•
Process Pre-Authorisation and Checkout Transactions
•
Process Tips
•
Shift Management and Reporting
•
Tip Management and Reporting
1.1 Merchant Responsibility for Equipment and Materials Provided
Imprinters, terminals, any other hardware or equipment and any unused
stationery and promotional materials supplied by the Bank, remain the property
of the Bank.
•
You must not sell, assign or in any way encumber them.
•
You shall not part with possession of them to a third party or give access
to a third party.
•
You must ensure that the terminals are covered by your business
or contents insurance.
Terminals must not be relocated without prior authorisation.
Terminals must be located where customers can use the pinpad without the risk
of other people seeing them key in their PIN.
MasterCard® is a registered trademark of MasterCard International Incorporated.
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