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Dial-up EFTPOS Merchant Operating Guide – May 2011
3.0 Passwords and Codes
The following information describes the passwords and codes used in this guide.
Ensure that your passwords are changed regularly to prevent unauthorised use.
3.1 Refund Password
This password is a security measure to ensure only those personnel who are
authorised by you (as the authorised signatory) can process refunds through
your terminal.
You are responsible for protecting this password against unauthorised use.
Do not key in your password in a manner that enables customers or
unauthorised staff to observe the number
3.2 Settlement Password
This password is a general security password that allows you to restrict access to
the SETTLEMENT function. Automatic settlement does not require a password.
Access to the settlement function can be limited at your discretion.
3.3 Void Password
This password is a general security password that allows you to restrict access to
the VOID function. Access to the void function can be limited at your discretion.
3.4 Terminal Password
This password is a general security password that allows you to restrict access
to the following functions:
•
Checkout Function (User Guide section 5.10)
•
User Management Function
– Activating/Deactivating Shift Function (User Guide section 6.1)
– Setting User ID’s (User Guide section 6.2)
– Starting Shifts (User Guide section 6.3)
– Ending shifts (User Guide section 6.4)
•
Tip Adjustments (User Guide section 5.6 and 5.7)
•
Activating/Deactivating Tip Reporting (User Guide section 7.4)
•
Locking/Unlocking the terminal (User Guide section 4.5)
•
Training Mode (User Guide section 4.4)
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