September 4, 2012
INFODRAW PMRS-100 User Manual v5.1
207
12)
Q:
I only managed to record video without audio.
A:
Check the following:
1)
Make sure that your headphones/ microphone connected to the PMRS unit are
operational.
2)
Double-click the “speaker” icon in the PMRS device tree. Then open the “My
Monitor” tree and look at the speaker status. It should say “speaker is on” with
the name of your device listed beneath it.
3)
Attach audio to video. Right-click on the camera that you want to record from
and choose the option “Attach Audio Channel”. Then attach the audio channel
you want to record alongside the video channel. After you record the video
channel, the recorded file should have synchronised audio in it.
13)
Q:
I am connected with the cellular modem and my device is constantly restarting.
A:
Check the following:
1)
Constant restarting usually indicates a weak connection to the server:
a)
Open the MRS device configuration and make sure the tolerance level of the
device is “High” in the “Connection menu”.
b)
Check to see if the other devices which are connected to the server are
frequently restarting as well. If so, make sure that the internet connection to
your server is without disruptions.
2)
Constant restarting can also be caused by weak cellular (GSM) reception. If you
are using the unit in areas with low reception, move the unit to higher reception
areas and see if that fixes the problem.
3)
If you are streaming the unit’s video stream at a Bit Rate and Frame Rate that is
excessively higher than the supported cellular network bandwidth, this may also
cause the unit to crash and restart.
