
Silver Strike Bowler’s Club™
Version 01/09
Page 55
© Copyright 2006-2009 Incredible Technologies, Inc. All Rights Reserved. Unauthorized duplication is a violation of applicable law.
All other marks are the properties of their respective owners. All rights reserved.
Error Messages
Symptom
Probable Cause
Solution
Most on screen error messages
explain themselves.
Multiple
Follow the onscreen instructions.
Many times turning the game off for
ten seconds and then turning it back
on will solve the error.
Flash code 6 on I/O board Diode
D102
CID is not connected or is
defective
Check the USB cable connection.
Swap with a known good cable. Call
I.T. Service for further assistance.
CID is not connected
Connect CID to the Nighthawk
system box via USB cable.
CID cable is defective
Try or swap with a known good USB
cable.
Please turn game off, then connect
Cabinet Identification Device (CID)
then turn game back on.
If LED is not flashing - Call I.T.
Service
I.T. service will instruct you what to
do.
Flash code 1 on I/O board diode
D102
This indicates to USB connection
fail from System box to I/O board.
Connect USB Cable.
USB cable is not connected
Connect the USB cable.
USB cable is Defective
Try with a known good USB cable.
I/O board has no power
connection.
Verify power to the I/O board.
Please turn game off, Then
connect USB I/O board and then
turn game back on.
I/O board is defective
Swap with a known good I/O board.
Possibly bad. Call I.T. service.
Flash Code Messages
Flash Code (I/O Diode D102)
Code Description
Solution
Flash code 2
This indicates to USB connection
fail from System box to I/O board.
Connect USB Cable.
Flash Code 3
INFO: Last reboot due to
Watchdog time out.
Turn off game, wait 10 seconds, turn
game on. If the problem persists
call IT tech support.
Flash Code 4
Error when updating USB CID to
latest version.
Turn off game, wait 10 seconds, turn
game on. If the problem persists
call IT tech support.
Flash Code 5
Updated USB CID was detected.
Turn off game, wait 10 seconds, turn
game on. If the problem persists
call IT tech support.
Flash code 6
CID is not connected or is
defective
Check the USB cable connection.
Swap with a known good cable. Call
I.T. Service for further assistance.
Flash Code 7
CID Malfunction.
Make sure all connections are in
place. Turn off game, wait 10
seconds, turn game on.
Flash Code 10
Error when updating USB I/O
Board to latest version.
Turn off game, wait 10 seconds, turn
game on. If the problem persists
call IT tech support.
Flash Code 11
Updated USB I/O Board was
detected.
Turn off game, wait 10 seconds, turn
game on. If the problem persists
call IT tech support.
Flash Code 12
I/O Board is disconnected.
Make sure all connections are in
place. Turn off game, wait 10
seconds, turn game on.
Flash Code 13
I/O Board malfunction.
Make sure all connections are in
place. Turn off game, wait 10
seconds, turn game on.
Flash Code 14
Incompatible I/O Board.
Make sure all connections are in
place. Turn off game, wait 10
seconds, turn game on.