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AUSTRALIAN WARRANTY TERMS & CONDITIONS
APPLIANCES
This document sets out the terms and conditions
of the product warranties for Residentia Group
Appliances. It is an important document. Please keep
it with your proof of purchase documents in a safe
place for future reference should you require service
for your Appliance.
1. IN THIS WARRANTY
(a) ‘acceptable quality’ as referred to in clause 10 of
this warranty has the same meaning referred to
in the ACL;
(b) ‘ACL’ means Trade Practices Amendment
(Australian Consumer Law) Act (No.2) 2010;
(c) ‘Appliance’ means any Residentia Group product
purchased by you accompanied by this document;
(d) ‘ASR’ means Residentia Group authorised service
representative;
(e) ‘Residentia Group’ means Residentia Group Pty
Ltd of 165 Barkly Avenue Burnley VIC, ACN 600
546 656 in respect of Appliances purchased in
Australia;
(f ) ‘major failure’ as referred to in clause 10 of this
warranty has the same meaning referred to
in the ACL and includes a situation when an
Appliance cannot be repaired or it is uneconomic
for Residentia Group, at its discretion, to repair an
Appliance during the Warranty Period;
(g) ‘Warranty Period’ means:
(i) where the Appliance is used for personal,
domestic or household use (i.e. normal
single family use) as set out in the
instruction manual, the Appliance is
warranted against manufacturing defects
for 36 months, following the date of
original purchase of
the Appliance;
(h) ‘you’ means the purchaser of the Appliance not
having purchased the Appliance for re-sale, and
‘your’ has a corresponding meaning.
2. This warranty only applies to Appliances
purchased and used in Australia and is in addition
to (and does not exclude, restrict, or modify in
any way) any
non-excludable statutory warranties in Australia.
3. During the Warranty Period Residentia Group or
its ASR will, at no extra charge if your Appliance
is readily accessible for service, without special
equipment and subject to these terms and
conditions, repair or replace any parts which it
considers to be defective. Residentia Group or
its ASR may use remanufactured parts to repair
your Appliance. You agree that any replaced
Appliances or parts become the property of
Residentia Group. This warranty does not apply to
light globes, batteries, filters or similar perishable
parts.
4. Parts and Appliances not supplied by Residentia
Group are not covered by this warranty.
5. You will bear the cost of transportation, travel
and delivery of the Appliance to and from
Residentia Group or its ASR. If you reside outside
of the service area, you will bear the cost of:
(a) travel of an authorised representative;
(b) transportation and delivery of the Appliance
to and from Residentia Group or its ASR, in all
instances, unless the Appliance is transported
by Residentia Group or its ASR, the Appliance is
transported at the owner’s cost and risk while in
transit to and from Residentia Group or its ASR.
6. Proof of purchase is required before you can make
a claim under this warranty.
7. You may not make a claim under this warranty
unless the defect claimed is due to faulty or
defective parts or workmanship. Residentia Group
is not liable in the following situations (which are
not exhaustive):
Warranty Information