800-446-7488
18
www.in-situ.com
Field Installation
Deploy the Tube
Deploy your In-Situ Instrument as described in the Owner's Manual.
If you are deploying the Tube inside a well casing using the In-Situ bail, follow the
instructions included with the bail.
If you are deploying the Tube inside a well casing using a different method, use a
suspension method rated for the weight of the entire system. The Tube weighs 1730 g
(3.81 lbs). You must account for the weight of your cable and instrument as well.
Improving Signal Quality
Cellular signal depends on several factors, including coverage area, antenna type, and
objects in the area that may cause interference.
If your Tube is receiving poor signal or frequently misses transmissions, you can check
the following to help determine the cause.
∙ The well casing may prevent the Tube from sending or receiving transmissions.
Consider using an external antenna (PN 0062240) that can be mounted on the top of
the well to prevent casing interference.
∙ Check the cellular provider's coverage area map. Your deployment area may be in a
non-coverage area.
∙ Check the area surrounding your equipment. Objects like trees, electrical wires, and
cement walls can affect cell reception. Consider moving the Tube to a different area to
test reception.
∙ If your system cannot be moved, consider using a different type of antenna that can be
mounted away from potential interference.
Troubleshooting
Troubleshooting Common Issues
I Can't Connect
1. Activate the modem and wait 5 seconds. See "Activate the Modem" on page 20.
2. Verify SIM installation. See "SIM Card" on page 21.
3. Verify your SIM has been activated through your service provider.
4. Verify network band type through your service provider (e.g., GSM versus GPRS).
5. Verify signal quality. See "Activate the Modem" on page 20.
